Company Description Trium Mobilier de Bureau Inc. has been a leader in the office furniture industry since 1987, delivering major projects for some of the largest companies in the greater Montreal area. The company is known for top-quality products, excellent customer service, and specialized expertise in creating unique office environments that reflect each client’s brand. Trium’s team of more than 80 employees includes sales, customer service, and technical support specialists who collaborate to ensure project success from planning through completion. Approximately 50 technicians are dedicated to seeing every installation through to a high standard. Trium also hosts authorized Steelcase account managers on-site, providing a direct link to Steelcase and enhancing overall service quality.
Role Description This full-time, on-site Sales Coordinator role is based in Montreal, QC. The Sales Coordinator supports the sales team by preparing quotes, proposals, and order documentation, and by tracking project timelines and deliveries. Responsibilities include coordinating communication between sales, customer service, and technical teams, updating CRM and internal systems, and ensuring accurate information is shared with clients and internal stakeholders. The role involves responding to client inquiries, following up on leads, monitoring order status, and helping resolve issues quickly to maintain strong client relationships. The Sales Coordinator also assists with reporting, sales metrics, and administrative tasks that support efficient sales operations.
Qualifications
- Sales Coordination and Sales Operations skills to manage quotes, orders, timelines, and internal workflows.
- Sales and Customer Service skills to support the sales team, engage with clients, and help maintain long-term relationships.
- Strong Communication skills to collaborate effectively with sales, customer service, technicians, and external partners.
- Organizational and time-management abilities to handle multiple projects, priorities, and deadlines in a fast-paced environment.
- Proficiency with CRM tools and MS Office (Excel, Word, Outlook); experience in project-based or B2B environments is an asset.
- Attention to detail, problem-solving skills, and a proactive approach to identifying and addressing issues.
- Ability to work on-site in Montreal, QC, and collaborate in an interdisciplinary team setting; bilingual French/English is an advantage.
- Post-secondary education in business, administration, or a related field, or equivalent relevant experience in sales support or coordination.
