Title: Training Specialist Senior
Location: Toronto, Ontario
Assignment Type: 5 days Onsite
Duration: 11 months contract
MUST HAVES:
- Hands‑On technical expertise with deep familiarity of Audio Visual and Video Conferencing hardware and platforms
- Strong writing skills for training/user manual creation with attention to detail
- Scenario‑based & practical teaching style with real use cases
- Ability to translate complex technical terms into plain language
Description
- Coordinate and provide leadership for the planning, design, development, delivery, evaluation and support of training programs and materials (including E-learning Module, manuals) for Justice Video Network (JVN) technologies
- Deliver required on-site and virtual training to JVN end-users
- Coordinate and assist with development of graphic user interface designs and user acceptance test cases, and coordinate user acceptance testing
Experience and Skill Set Requirements
- Training Needs Assessment, Analysis and Planning
- Training Design, Development and Evaluation
- Training Delivery and Administration
- Business Analysis and User Acceptance Testing
- Reviewing control system graphic user interface based on business requirements
- E-learning interactive modules
- Knowledge of adult education principles/practices such as learning needs assessment, program design, and development strategies/methods
- Demonstrated experience with software applications including word processing, spreadsheets, presentation software, web-based facilitation tools and practices and eLearning software
- Delivered motivational training to various technology users
- Prepared/delivered reports, training and associated communication products
- Experienced in tailoring training delivery methods based on the needs of various user groups
- Experienced with Adobe Captivate
- Familiar with AODA requirements for both interactive e-learning and written manuals.
- At least 5 years of audio and videoconferencing technology experience
- At least 10 years of adult training experience
Criteria Ratings → MUST TOTAL TO 100
Training, Business Analysis and E-learning modules creation Skills: 30
- In-person training delivery for groups and individuals; remote training for groups and individuals
- Oral and written communication skills, Interpersonal and consultative skills, facilitation skills
- Preparation and review of paper-based and electronic training materials, support materials, and user manuals
Technical Skills: 35
- Videoconferencing technology, both hardware and software proficiency
- Experience and familiarity with audio and video technology, including cameras, displays, microphones, audio amplification, audio and video input and output connectors, touch panel controllers
Communication: 30
- Ability to explain complex concepts in a clear, concise, and engaging manner.
- Strong presentation skills for delivering training sessions to diverse audiences.
- Active listening skills to understand learner needs and respond appropriately.
- Confident speaking style with appropriate tone and pacing.
- Proficiency in creating training materials, guides, and documentation that are easy to understand.
- Ability to write clear and professional emails and reports.
- Skilled in facilitating discussions and encouraging participation.
- Empathy and adaptability to different learning styles and cultural backgrounds.
- Skilled in asking probing questions to assess understanding and encourage critical thinking.
Public Sector Experience: 5
Knowledge Transfer
- Adobe Captivate source and project files
Managers / Project Managers / Team members
1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc.
