Reporting to the Manager - Inventory and working as part of the Donation Centre team, the Inventory Associate is responsible for the safe and effective movement of donations within the Donations Centre. On a daily basis, the Inventory Associate works with donations by initially receiving the items, shepherding them through the sorting process by the Sort Team, storing the sorted donations until they are required, moving non-usable items to recycle & disposal, and readying donations for dispersal as usable inventory to WINS thrift stores and programs.
We are seeking candidates available to work weekend shifts at the Donation Centre on Saturdays and Sundays, between 7:30 a.m. and 4:00 p.m.
Duties and Responsibilities:
Receiving
Donations
- Promptly
and positively greet donors and provide them with a safe, cheerful, and thanks-filled
donation experience
- Evaluate
items for donation and make decisions on whether offered donations are
acceptable. Communicate to donors regarding any unacceptable items in a kind
and respectful manner
- Work with the Truck Team to unload
donations from trucks from retail store and donor pick-ups
- Gather information for tax receipt
purposes, confirm with the donor, and provide to Manager - Inventory
Sort,
Processing, Moving and Storage
- Perform
an efficient and consistent initial rough sort of donations (ex: clothing,
household, electrical, seasonal, etc.) and transfer incoming goods to
appropriate Sort Team workstations
- Safely
bale recyclables and disposal items; store recycled and disposals safely until
pick-up or delivery
- Ensure
flow of goods through the Sort areas by providing full rough-sort bulk bins and
removing empty bulk bins from the Sort areas
- Remove
sorted and graded product from the Sort areas as needed to storage, recycle or
disposal
- Move
and store donations/inventory throughout the Donation Centre with safe and
correct usage of the forklift and pallet jack
- Ensure
that donations/inventory is stored in the correct locations and properly
counted and tracked
Donation/Inventory
Dispersal
- Assemble
WINS retail store orders based on order sheets and assist the Truck team in
loading trucks for distribution
- Remove
recycle and disposal items in conjunction with WINS selected contractor or,
where necessary, directly to landfill
Teamwork
- Act
as an ambassador for WINS both on and off the job
- Maintain
excellent donor, employee, and volunteer relations through positive, kind, and
professional interactions with others
- Engage
and support individual and corporate group volunteers to ensure that their
experience is fun and rewarding
- Maintain
ongoing communication with management on any issues or concerns
Health
& Safety and Industrial Hygiene
- Positively
engage in and comply with all WINS health & safety practices, procedures,
and policies
- Gather
donations and dispose of garbage left outside the Donations Centre
- Maintain
a safe working area for all employees, donors, volunteers, clients, and
customers by ensuring workstations, aisles, and loading docks are clean, tidy,
and clear of clutter
Other duties as assigned from time to time.
Requirements:
Education
- Grade
12 education, or equivalent combination of education and experience
- Forklift
operating certification is a definite asset
Experience
- Prior warehouse experience would
be an asset.
Personal/
Professional Attributes
- Eligible to legally work in Canada
- An
understanding of and affinity for the WINS brand, mission, and role with our
clients, customers, volunteers, donors, and community
- Solid
organization skills with the ability to prioritize and multitask in a
fast-paced environment
- Effective
communication skills including proficiency in verbal and written English
- Basic
numeracy is required to keep counts
- A
welcoming and empathetic demeanor with an ability to build and maintain
positive relationships with other employees and individual & corporate
volunteers
- Excellent
customer/donor service orientation
- Flexibility
to comply with a work schedule with shifts throughout the week
- Able
to stand for long periods of time
- Willing
to work outdoors occasionally
- Able
to correctly and safely lift a minimum of 50lbs/23kg individually, and
100lbs/45kg as part of a team, on a routine, consistent, and regular basis
- Work-ready
with CSA approved steel-toed safety boots