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Added 27 mins ago
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Customer Service Representative
XTL TRANSPORT INC.
Balzac, AB
- Full-time
Added 2 days ago
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Carrier Logistics Planner
XTL TRANSPORT INC.
Balzac, AB
- Full-time
Added 2 days ago
XT
Carrier Logistics Planner
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
- Full-time
Added 2 days ago
XT
Planificateur(trice) logistique Transporteur
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
- Full-time
Added 2 days ago
XT
Cariste - Soir
XTL TRANSPORT INC.
Valleyfield, PE
- Full-time
Added 3 days ago
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Night Dispatcher (4 ON-4 OFF) - Hybrid Work from Office/Home
XTL TRANSPORT INC.
Balzac, AB
- Full-time
Added 5 days ago
XT
Cariste - Jour
XTL TRANSPORT INC.
Valleyfield, PE
- Full-time
Added 6 days ago
XT
Night Dispatcher (4 ON-4 OFF)
XTL TRANSPORT INC.
Balzac, AB
- Full-time
Added 9 days ago
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Chauffeur Classe 1 - Division États-Unis
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
- Full-time
Added 10 days ago
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Operations Support
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
- Full-time
Added 10 days ago
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PT Class 1 Driver
XTL TRANSPORT INC.
Surrey, BC
- Part-time
Added 10 days ago
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Support aux Opérations
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
- Full-time
Added 11 days ago
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Chauffeur classe 1
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
- Full-time
Added 11 days ago
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Driver Class 1
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
- Full-time
Added 12 days ago
XT
Forklift Operator - Evening
XTL TRANSPORT INC.
Valleyfield, PE
- Full-time
Added 12 days ago
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AZ Driver - US/Long Haul - XTL Is Growing!
XTL TRANSPORT INC.
Toronto, ON · Etobicoke, ON
- Full-time
Added 12 days ago
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AZ Driver - US/Long Haul - XTL Is Growing
XTL TRANSPORT INC.
Toronto, ON · Etobicoke, ON
- Full-time
Added 13 days ago
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Conseiller(ère) Senior Ressources Humaines
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
- Full-time
Added 13 days ago
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Mechanic Helper
XTL TRANSPORT INC.
Surrey, BC
- Full-time
Added 13 days ago
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Journeyman, Heavy Equipment or Trailer Technician
XTL TRANSPORT INC.
Airdrie, AB
- Full-time
Added 16 days ago
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Opérateur de chariot élévateur - Soir
XTL TRANSPORT INC.
Valleyfield, PE
- Full-time
Added 16 days ago
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Gareur de cours - Shunter
XTL TRANSPORT INC.
Varennes, QC
- Full-time
Added 16 days ago
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AZ Driver - US/Long Haul - XTL Is Growing!
XTL TRANSPORT INC.
Toronto, ON · Etobicoke, ON
- Full-time
Added 16 days ago
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AZ Driver - US Cross border (Long haul)
XTL TRANSPORT INC.
Toronto, ON · Etobicoke, ON
- Full-time
Added 16 days ago
XT
Technicien Réseau/Network Technician
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
- Full-time

XTL TRANSPORT INC.

Customer Service Representative

Balzac, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Customer Service Representative

XTL is committed to providing customers with a progressive transportation solution. As a Customer Service Representative, you will be responsible for ensuring day-to-day commitments are executed as promised. Your creative ability to find solutions and develop relationships will play a key critical role in achieving customer loyalty and profitable business growth. The ideal candidate will be customer-focused and strive to ensure customer commitments are delivered.

Work Shift: Monday to Friday 7:00am-3:30pm

Responsibilities:

Customer Account & Data Management

Perform accurate data entry for receiving and shipping transactions
Create, update, and maintain customer account information
Update customer profiles and track account activity
Run operational and customer reports as required

Communication & Customer Support

Communicate customer requests clearly to warehouse operations
Maintain positive and professional relationships with customers
Conduct regular follow‑ups with customers
Liaise with operations to ensure all receiving and shipping documents are accurate

Validation & Follow‑Up

Validate that all warehouse transactions are complete and accurate
Ensure transactions and services are properly entered into the system
Confirm that services are correctly invoiced

Other Duties

Perform other related tasks as required

Qualifications:

Minimum 1-year of experience and working knowledge of SAP software
Excellent attention-to-detail and flexibility to work overtime
Ability to work in a team with a good sense of initiative
Ability to work with minimal supervision
Ability to follow safety policies and procedures
Due to current CT-PAT policy, successful candidate will be subject to a background check
Must be eligible to work within Canada

Working with XTL:

Collective benefits paid 100% by the employer after 3 months of probation
RRSP-matching program after 3 months of employment
Competitive salary
Job security (essential service)
Open Door Policy
Commitment to a safe work environment

At XTL, you will find the place that suits you!

XTL is an employer that promotes equality of opportunity and embraces diversity in the workplace. Each application is considered equivalent, regardless of whether it is submitted by a woman, a man, a member of a visible minority, an Aboriginal person or a person with a disability. The masculine is used only for the purpose of lightening the text.

We invite all those interested to apply, but only the candidates selected for an interview will be contacted.

#ABjob

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More about this job

Responsibilities

Manage customer account information and accurately enter receiving and shipping transactions in SAP, while preparing operational and customer reports. Communicate customer requests to warehouse operations, follow up with customers, validate transaction and document accuracy, and confirm services are correctly invoiced.

Requirements

Requires at least one year of experience and working knowledge of SAP, along with strong attention to detail and flexibility to work overtime. Candidates should be team-oriented, able to take initiative and work with minimal supervision, follow safety procedures, be eligible to work in Canada, and pass a background check.

Skills

Customer Service
Data Entry
Customer Account Management
SAP
Customer Communication
Relationship Building
Attention To Detail
Problem Solving
Follow-Up
Report Generation
Transaction Validation
Invoicing
Teamwork
Initiative
Time Management
Safety Compliance

Benefits

RRSP Matching Program
Competitive Salary
Job Security
Open-Door Policy
Commitment To A Safe Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
SAP
Data Entry
Customer Account Management
Customer Profiles
Account Activity
Receiving Transactions
Shipping Transactions
Operational Reports
Customer Reports
Warehouse Operations
Receiving Documents
Shipping Documents
Transaction Validation
Invoicing
Customer Follow-Up
Transportation
CT-PAT
Background Check
Safety Policies
Overtime
Customer Loyalty
Business Growth

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