Job Role : Desktop Senior Engineer
Location : Montreal, QB (Hybrid)
Experience: 08-18 + years of experience
Job Type : Full time Permanent
Salary range : CAD $110 K/Base+Benefits.
Desktop Engineer
Required Skills & Experience
Core Desktop Technologies
- 8+ years of End User Computing (EUC) and Desktop Support experience.
- Strong expertise supporting:
o Windows 10/11
o macOS
o Microsoft 365
o Endpoint Computing Technologies
o Virtual Desktop Infrastructure (VDI)
Endpoint Management
- Microsoft Endpoint Manager
- Group Policy Administration
Virtual Desktop Technologies
- Azure Virtual Desktop (AVD)
- Citrix Virtual Apps & Desktops
Application Support
- Enterprise Business Applications
- Browser and Plugin Support
Infrastructure Knowledge
- Authentication and Access Management
- Endpoint Security Controls
IT Service Management
- Service Transition Support
Tools
- Microsoft 365 Admin Tools
Preferred Qualifications
- Experience supporting Banking and Financial Services environments.
- Expertise in large-scale desktop migrations and device refresh programs.
- Microsoft Modern Desktop Administrator certification.
- ITIL Foundation certification.
- Experience supporting global enterprise user communities.
- Knowledge of endpoint security and compliance requirements.