Original job description
About The Company
Slegg Building Materials is part of SRS Distribution Inc. and serves customers through its Nanaimo location at 4950 Jordan Avenue, Nanaimo, BC, V9T 2H8. The company supports building and construction professionals by providing building materials and customer-focused service. Team members are expected to represent the company positively, work collaboratively across departments, and protect confidential business and customer information. Slegg Building Materials is committed to providing a professional workplace where employees can contribute, develop their skills, and support customers and colleagues.
About The Role
Slegg Building Materials is seeking a detail-oriented Credit Analyst to join its Nanaimo team. Reporting to the Credit Manager, you will focus on key customer accounts while supporting the Accounts Receivable (AR) team as needed. This role combines customer service, account analysis, payment processing, credit administration, and collections. You will work with customers and internal partners to resolve account issues, maintain accurate records, and help ensure payments and month-end activities are completed on time.
This is a full-time, on-site position with a Monday-to-Friday schedule. The posting describes an hourly compensation range; the applicable rate will be confirmed for the position. The role involves sitting for extended periods and requires consistent attention to detail, sound judgment, and professional communication.
Qualifications
Candidates should have one to two years of experience in Accounts Receivable, credit administration, or a related role, along with knowledge of general accounting procedures. Strong analytical and problem-solving skills are important, as is the ability to investigate discrepancies and identify practical solutions. You should be organized, detail-oriented, and able to prioritize work, meet deadlines, and adapt when priorities change in a fast-paced environment.
The successful candidate will demonstrate initiative, a proactive and results-focused approach, and the ability to work effectively as part of a team. Professional verbal and written communication skills are essential when interacting with customers, coworkers, and other departments. Strong technical skills are required, including advanced Microsoft Office proficiency; experience with MS Navigation is also noted. A positive, can-do attitude and a commitment to providing excellent customer service are expected.
Responsibilities
Manage and review key customer accounts, identify invoice or payment discrepancies, and coordinate timely resolutions with customers, sales, management, and other departments. Post customer payments accurately, including cash, cheque, and credit card transactions, and verify invoices for errors. Communicate with customers about past-due balances, maintain positive relationships throughout the collections process, and work closely with the Credit Manager to collect overdue accounts.
Support account administration by creating new customer accounts, verifying credit information, and preparing or filing intents, liens, and waivers as required. Provide guidance or training to staff when needed, assist with projects and other tasks assigned by the Credit Manager, and contribute to meeting month-end deadlines. Represent the company professionally in all interactions, maintain the confidentiality of organizational information, and keep job knowledge current through relevant learning opportunities.
Benefits
Eligible employees may have access to medical, dental, vision, disability, and life insurance; wellness benefits; a group RRSP; and an employee stock purchase program. The package may also include paid holidays and vacation days, professional growth opportunities, and development and training programs. Benefit eligibility, coverage, and terms are subject to the applicable plan provisions.
Equal Opportunity
SRS Distribution Inc., including its subsidiaries, is committed to equal employment opportunity. Employment decisions are made without discrimination on any ground protected by applicable human rights legislation, including race, colour, sex, gender identity or expression, pregnancy, sexual orientation, age (except as permitted by law), religion, ethnic or national origin, or disability. If you require an accommodation during any stage of the recruitment process because of a disability, contact Human Resources and provide the nature of your request, the business name, location, and job title. Please allow one business day for a response. Employment offers may be contingent on legally permitted background checks, credential verification, and employment verification.