At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
Lead the end-to-end requirements management and delivery of sales and returns solutions across retail and e-commerce channels. Collaborate with cross-functional teams to define API integrations, analyze complex business processes, and utilize SQL for data-driven insights.
Requirements
Requires 8-10 years of Business Analyst experience within retail, e-commerce, or technology environments. Proficiency in Agile methodologies, Jira, Confluence, and strong SQL/BigQuery skills are essential.
Working hours
40 hours per week
Skills
- Requirements Gathering
- User Stories
- API Integrations
- SQL
- BigQuery
- Agile
- Scrum
- Jira
- Confluence
- Business Process Analysis
- Omnichannel Commerce
- Retail Systems
- Data Analysis
- Functional Specifications
- Backlog Grooming
- Acceptance Criteria
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Technology
- Data & Analytics
- Software
- Consulting
Keywords
- Retail
- E-Commerce
- SQL
- BigQuery
- API Integrations
- Agile
- Scrum
- Jira
- Confluence
- Omnichannel
- POS
- User Stories
- PRDs
- Acceptance Criteria
- Business Systems Analysis
- Data Analysis
- Product Development
- Store Operations
- Customer Care
- Post-Purchase
Original job description
Business Systems Analyst – Retail | E-Commerce | SQL/BigQuery | API Integrations
Summary
Experienced Business Analyst responsible for driving end-to-end requirements management and delivery of sales and returns solutions across retail and e-commerce channels. Works closely with business and technology stakeholders to define requirements, manage integrations, analyze data, and support Agile product development while improving customer and operational experiences.
Key Responsibilities
• Lead discovery workshops, requirements gathering sessions, and stakeholder walkthroughs for sales and returns initiatives.
• Elicit, analyze, and document business requirements, user stories, acceptance criteria, and functional specifications.
• Collaborate with Product Managers, Engineering, UX, QA, Store Operations, and Customer Care teams to deliver business solutions.
• Define and support API integration requirements and ensure alignment between business and technical teams.
• Analyze complex business processes, return policies, eligibility rules, and operational workflows.
• Support POS, retail systems, and omnichannel integration initiatives to enhance customer and store experiences.
• Identify, track, and manage project risks, dependencies, assumptions, and open decisions throughout Agile delivery cycles.
• Facilitate backlog grooming, sprint planning, testing support, and requirements clarification activities.
• Query and analyze large datasets using SQL/BigQuery to validate requirements, investigate issues, and generate actionable insights.
• Develop and support reporting, metrics, and data-driven recommendations related to sales, returns, transactions, and customer journeys.
Qualifications
• 8-10 years of Business Analyst experience in retail, e-commerce, or technology environments.
• Strong expertise in requirements documentation, user stories, PRDs, and acceptance criteria.
• Experience with API integrations and complex business rule analysis.
• Proficiency in Agile/Scrum methodologies, Jira, and Confluence.
• Strong SQL/BigQuery skills for data analysis and reporting.
• Retail, returns, post-purchase, or omnichannel commerce experience preferred.
