Do you enjoy building a rapport with customers and better understanding their needs?
Are you sales-oriented?
If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!
We are currently in search of a career-oriented person to join our Customer Service team, Plumbing division. The position operates in a fast-paced, dynamic, rewarding environment and will assume responsibility for all electrical counter sales and product returns while providing expertise as a member of the customer service team.
DUTIES AND RESPONSIBILITIES
- Responding to inquiries and processing incoming calls and orders
- Purchasing materials for customers and sales negotiations
- Sourcing materials for customers when currently not in stock
- Developing and maintaining positive customer relationships
- Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
- Counter Sales and handling returns as required
- Other duties as required
SKILLS AND COMPETENCIES
- Exceptional customer service
- Ability to warm up and develop rapport with potential customers
- Ability to develop long-term relationships and generate referrals from your customers
- Excellent interpersonal & communication skills, both verbal and written
- Computer skills (Word, Excel, Email)
- Self-motivated; able to function effectively both independently and as a member of a team
EXPERIENCE AND EDUCATION
- Minimum grade 12 education required
- Previous experience is an asset, but we are willing to train the right candidate
- Knowledge of the plumbing industry is considered an asset
WHY WORK FOR US
- Company-paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Perkopolis Partnership
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
FIND OUT MORE
Check us out online: https://www.bartlegibson.com/
Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/
Like us on Facebook: https://www.facebook.com/bartlegibsonltd/
Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/
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