Position Title: Supervisor Lifts (Seasonal)
Department: Operations
Reports to: Director Operations or designate
Our Mission: Offer unique and memorable experiences through fun-filled programs, activities, and events for our community
Job Summary: Ski Lift Supervisor Lifts will be responsible for supervising day-to-day lift operations while ensuring the safety, efficiency, and professionalism of all lift staff. You will train and mentor Lift Attendants, perform routine operational checks, and help maintain a safe and welcoming experience for our guests.
This role requires strong leadership, technical knowledge of lift systems, a proactive attitude, and a passion for outdoor recreation.
Roles and Responsibilities:
Leadership & Supervision
- Supervise lift operations and all Lift Operators/Attendants during scheduled shifts.
- Provide on-site support, coaching, and mentorship to lift staff.
- Cover Lift Attendant breaks as needed.
Training & Safety
- Train Lift Operators/Attendants on the safe and efficient operation of lifts.
- Ensure all lift staff comply with safety regulations and resort policies.
- Conduct pre-season and on-the-job training sessions.
- Stay current with and maintain all required certifications.
Operations & Inspections
- Perform scheduled operational and safety checks on lifts.
- Execute opening and closing procedures for lifts.
- Respond to and troubleshoot lift issues during operations.
- Coordinate setup and takedown of on-hill signage and equipment.
- Monitor hill conditions and address any safety concerns proactively.
Technical & Emergency Preparedness
- Be trained in and prepared to assist with lift evacuations and use of auxiliary motors.
- Operate snowmobiles to access and inspect lift stations and hill areas.
Other Duties
- Assist other departments as required based on operational needs.
- Attend all required pre-season and corporate training sessions.
Key Qualifications:
- Minimum age: 16 years
- Valid Ontario G-class driver’s license
- Previous experience in a supervisory, mechanical, or lift operations role is an asset
- Strong communication, leadership, and problem-solving skills
- Ability to work independently and as part of a team
- Ability to lift up to 45 lbs (20.4 kg) and perform physically demanding tasks
- Comfortable working in all weather conditions
- Customer-focused, reliable, and takes pride in their work
- Must be available to work weekends, holidays, and evenings as needed
Additional Requirements:
- Passionate about the outdoor recreation industry
- Approachable, empathetic, and a strong team player
- Must provide:
- DOT-approved snowmobile helmet and goggles
- Black snow pants (no logos) and other required uniform items in compliance with uniform policy
- A Chicopee uniform jacket will be provided upon a $100 refundable deposit and signed agreement.
- You have, or can use our Human Resource platform to obtain, the following certificates: WHMIS; Ladder Safety; Ontario Health & Safety Awareness (OHSA); Workplace Violence & Harassment (Bill 168 & 132); Accessibility for Ontarians with Disabilities Act (AODA); IASR: Information and Communications Standards and Employment Standards; Understanding Human Rights; Safe Lifting; Gender and Sexual Diversity; Diversity, Equity, Inclusion, and Belonging (DEIB).