Job Title: Senior Quality Specialist
Department: Operations Engineering
Reports to: Senior Manager, Risk and Compliance
Revision Date: September 28, 2026
Location: Gatineau, QC
Level: P3
Company Overview
At Comtech Telecommunications Corp, in the Allerium business segment, every connection matters. With approximately 700 employees, we design, deploy, and operate the critical communication infrastructure that public safety agencies and emergency responders rely on every minute of every day.
Comtech Allerium powers next-generation 911 and emergency services for carriers across North America. We are helping shape the future of emergency communications - making them more resilient, scalable, intelligent, and accessible. If you are looking for a job that combines significant impact, complex challenges, and the opportunity to build technology that people truly count on, there is a place for you at Comtech Allerium. To learn more about Allerium, please visit www.allerium.com.
Job Summary
The Senior Quality Specialist is committed to achieving and maintaining the highest standards of quality across all Comtech Allerium business, operations, products, and services. The Senior Quality Specialist role is essential to ensuring that Comtech products and services meet ISO 27001:2022, NIST 800-53 r5, ISO 9001, and TL 9000 quality standards and guidelines. This position requires a dynamic individual with an eye for detail, strong organizational skills, and a passion for continuous improvement. Responsibilities include analyzing and optimizing processes across various areas of the company, identifying trends for areas of improvement, writing comprehensive quality reports, and educating team members on quality protocols. This role must maintain a desire to influence quality from the start and thrive in a dynamic and fast-paced environment.
Responsibilities
- Develop and implement quality management systems and processes.
- Collaborate with various departments to lead initiatives to improve Comtech's quality objectives.
- Manage the organization's overall audit program.
- Facilitate regular audits and conduct inspections to ensure compliance with quality and security standards.
- Manage relationships and supervision with internal and external auditors.
- Prepare and coordinate audit and certification reports with auditors.
- Collaborate with cross-functional teams to identify and resolve quality issues.
- Prepare documentation and present reports on quality indicators and performance.
- Facilitate training sessions for staff on quality standards and procedures.
- Coordinate with internal/external auditors and regulatory bodies as needed.
- Maintain documentation related to quality management systems.
- Implement corrective and preventive actions to resolve quality issues.
- Prepare/authorize corrective action plans for identified audit or certification gaps.
- Support continuous improvement initiatives and projects.
Requirements
- Experience with statistical analysis and quality control tools.
- Proven experience in managing quality improvement projects.
- Solid analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Experience in manufacturing or service industry.
- Proficiency in using quality management software.
- Ability to facilitate audits and perform inspections.
- High attention to detail.
- Experience in training and business process improvement.
- Effective time management and organizational skills.
- Ability to work independently and as part of a team.
- Minimum 3 years of experience in quality management or related role
- Familiarity with business process modeling (e.g. BPMN 2.0)
- Experience with quality standards, security frameworks and regulations (e.g. ISO 27001:2022, NENA, NIST 800-53 r5, ISO & TL 9000, etc.)
- Knowledge of governance, risk and compliance while working with GRC tools is an asset.
Education
- Bachelor's degree in Quality Management, Engineering or related field
- Quality management certification (e.g. Six Sigma, ISO 9001)
This position requires compliance with Comtech's drug-free workplace program. Candidates must pass a pre-employment drug screen as a condition of employment. Employees may be subject to random and reasonable suspicion testing, as well as post-incident testing. Illegal drug use - including marijuana, regardless of provincial law - is disqualified under federal guidelines and DoD DFARS requirements.
The salary range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.
Comtech Telecommunications Corp. is an equal opportunities employer. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability or other characteristics protected by law.
