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Added 10 hours ago
GE
Data Analyst - WFM- EN
Global Excel Management Inc.
Windsor, ON
- Full-time
Added 10 hours ago
GE
Data Analyst - WFM- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 11 hours ago
GE
Analyste de données - Gestion des effectifs- FR
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 11 hours ago
GE
Analyste de données - Gestion des effectifs- FR
Global Excel Management Inc.
Windsor, ON
- Full-time
Added 5 days ago
GE
Director - Corporate Accounting and Controls- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 5 days ago
GE
Directeur/trice de la comptabilité corporative et des contrôles de l'entreprise- FR
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 5 days ago
GE
Gestionnaire de la stratégie partenaires et de l'excellence des processus- FR
Global Excel Management Inc.
Windsor, ON
- Full-time
Added 5 days ago
GE
Gestionnaire de la stratégie partenaires et de l'excellence des processus- FR
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 5 days ago
GE
Partner Strategy & Process Excellence Manager (Unfilled)- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 5 days ago
GE
Partner Strategy & Process Excellence Manager (Unfilled)- EN
Global Excel Management Inc.
Windsor, ON
- Full-time
Added 6 days ago
GE
Employee Experience & Events Coordinator (Unfilled)- EN
Global Excel Management Inc.
Windsor, ON
- Full-time
Added 7 days ago
GE
Évaluateur(trice) de réclamations – Biens et accidents (P&C)- FR
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 7 days ago
GE
Évaluateur(trice) de réclamations – Biens et accidents (P&C)- FR
Global Excel Management Inc.
Windsor, ON
- Full-time
Added 7 days ago
GE
P-03761 Claims Assessor - Property & Casualty-3 (Unfilled)- EN
Global Excel Management Inc.
Windsor, ON
- Full-time
Added 7 days ago
GE
P-03761 Claims Assessor - Property & Casualty-3 (Unfilled)- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 11 days ago
GE
Coordonnateur(trice) administratif(ve) (contrat) – Gestion des documents- FR
Global Excel Management Inc.
Windsor, ON
- Full-time
Added 11 days ago
GE
Coordonnateur(trice) administratif(ve) (contrat) – Gestion des documents- FR
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 11 days ago
GE
Administrative Coordinator (Contract) - Document Management- EN
Global Excel Management Inc.
Sherbrooke, QC
- Contract
Added 11 days ago
GE
Administrative Coordinator (Contract) - Document Management- EN
Global Excel Management Inc.
Windsor, ON
- Contract
Added 16 days ago
GE
Case Coordinator - Case Management(Hybrid/Remote)- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 17 days ago
GE
Représentant(e) du service à la clientèle bilingue - 22.56$/heure- FR
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 17 days ago
GE
Représentant(e) du service à la clientèle bilingue - 22.56$/heure- FR
Global Excel Management Inc.
Montreal, QC
- Full-time
Added 17 days ago
GE
Customer Service Representative (bilingual) - $22.56/hour- EN
Global Excel Management Inc.
Montreal, QC
- Full-time
Added 17 days ago
GE
Customer Service Representative (bilingual) - $22.56/hour- EN
Global Excel Management Inc.
Sherbrooke, QC
- Full-time
Added 18 days ago
GE
Coordonnateur(trice) des cas médicaux (Hybride/Télétravail)- FR
Global Excel Management Inc.
Sherbrooke, QC
- Full-time

Global Excel Management Inc.

Data Analyst - WFM- EN

Sherbrooke, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

Are you an analytical professional who enjoys transforming data into meaningful business insights? Do you thrive in a fast-paced environment where your analyses directly influence operational performance and decision-making? We would love to meet you!

As a Data Analyst - Workforce Management, you will work closely with business leaders to analyze workforce and operational data, identify trends, and develop impactful reporting solutions. Your work will support strategic decisions, improve operational efficiency, and contribute to continuous improvement initiatives across the organization.

What does your typical day look like?

Identify reporting and analytics requirements across various business units;
Conduct in-depth analysis of trends and compare results against historical data;
Compile and present meaningful insights and recommendations to leadership teams;
Identify trends, correlations, and opportunities for operational improvement;
Develop and maintain standardized production reports and dashboards;
Collaborate with internal departments and external partners to address reporting gaps;
Determine key performance indicators (KPIs) and metrics to support forecasting activities;
Support continuous improvement initiatives through data-driven recommendations

What skills and experience are we looking for?

College diploma or bachelor's degree in Business, Statistics, Data Analytics, Mathematics, Computer Science, or another related field*;
Minimum of five (5) years of relevant experience in data analysis;
Strong proficiency with Microsoft Office, particularly Excel;
Experience using data analysis tools such as SQL, Excel, and Python;
Strong analytical and problem-solving abilities with the capacity to manage complex datasets;
Ability to identify trends, patterns, and actionable insights from data;
Excellent communication skills with the ability to present complex information clearly to various stakeholders;
Ability to work independently and collaboratively in a dynamic environment;
Familiarity with contact centre operations and workforce management, considered an asset;
Knowledge of travel insurance and business operations, considered an asset;
Bilingualism (French and English), considered an asset.

When You Apply

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

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More about this job

Responsibilities

Analyze workforce and operational data to identify trends, compare performance with historical results, and provide actionable insights to leadership. Develop and maintain reports and dashboards, define KPIs for forecasting, collaborate with internal and external partners, and support operational improvement initiatives.

Requirements

Requires a college diploma or bachelor's degree in a related field and at least five years of relevant data analysis experience. Candidates should be proficient in Excel and experienced with SQL and Python, with strong analytical, communication, and problem-solving skills; contact centre, workforce management, travel insurance, and French-English bilingualism are assets.

Skills

Data Analysis
Workforce Management
SQL
Excel
Python
Microsoft Office
Trend Analysis
Data Visualization
Dashboard Development
KPI Development
Forecasting
Problem-Solving
Communication
Operational Improvement
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Data Analysis
Operational Data
Business Insights
SQL
Excel
Python
Microsoft Office
Reporting
Dashboards
Trend Analysis
Historical Data
KPI
Metrics
Forecasting
Contact Centre Operations
Operational Efficiency
Continuous Improvement
Data-Driven Recommendations
Travel Insurance
Business Operations
Stakeholder Communication

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