Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 5, 2026

Hiring at a glance

View jobs

Open jobs: 3,955
Employers: 786

Advertised starting pay

Average starting payCAD / hour: $18.83Across 573 listings
Average starting payCAD / year: $48,328Across 93 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 6%219 listings
On-site: 94%3,699 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (434), Shoppers Drug Mart (370).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Email me new jobs Save this search

Added 9 mins ago
EM
Customer Service Representative - Guelph
Enterprise Mobility
Guelph, ON
- $18.5 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 9 mins ago
GT
Customer Service Representative
Groupe Touchette
Toronto, ON · Etobicoke, ON
- Full-time
The Customer Service Representative will support clients and will be an ambassador of an open and collaborative sales culture.
Added 9 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 9 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 9 mins ago
UH
Client Service Representative
University Health Network
Toronto, ON
- Part-time
Added 24 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 24 mins ago
H
Customer Service Representative
Hays
London, ON
- Contract
Job Title: Customer Service Representative III (Bilingual French-English)
Added 53 mins ago
A
Customer Service Representative - ACX Waverley
AutoCanada
Winnipeg, MB
- $40,000 to $45,000 CAD / year
- Other
Added 53 mins ago
E
Customer Service Representative - Steinbach
Enterprise
Steinbach, MB
- Part-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service Representative/Customer Assistance Representative Sr (CAR Sr). The Customer Assistance…
Added 53 mins ago
GP
Customer Service Representative
Genuine Parts Company
UAPINC
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 1 hour ago
BC
Client Service Representative
BFL CANADA
Waterloo, ON
- Full-time
Added 1 hour ago
BC
Client Service Representative
BFL CANADA
Toronto, ON
- Full-time
Added 1 hour ago
GC
Tim Hortons Baker & Customer Service Representative
Group Compass Ltee
Annan, ON
- Part-time
Added 1 hour ago
CH
Customer Service Representative (Part-Time/ Contractual)
CCM Hockey
Montreal, QC
- Part-time
Added 1 hour ago
Customer Service Representative
Circle K
Dartmouth, NS
As a Customer Service Representative, you will enjoy:
Added 1 hour ago
C
Client Service Representative (Bilingual)
Co-operators
Guelph, ON
- Full-time
Added 3 hours ago
WG
Customer Service Agent, YVR (Part Time)
WestJet Group
Richmond, BC
- Part-time
…cultures and continuously aim for the highest standards of service and…
Added 4 hours ago
Overnight Customer Service Representative
Circle K
Dartmouth, NS
As a Customer Service Representative, you will enjoy:
Added 4 hours ago
FB
Customer Service Representative - Overnight
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Full-time
Added 5 hours ago
EM
Customer Service Representative - Steinbach
Enterprise Mobility
Steinbach, MB
- $18.5 CAD / hour
- Part-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service Representative/Customer Assistance Representative Sr (CAR Sr). The Customer Assistance…
Added 5 hours ago
FB
Customer Service Representative - Overnight
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Full-time
Added 13 hours ago
FV
Customer Service Representative I
Fraser Valley Regional District
Chilliwack, BC
- Part-time
Customer Service Representative I - Fraser Valley Regional District
Added 14 hours ago
CI
Customer Service Representative
Congebec Inc.
Calgary, AB
- $22 to $24 CAD / hour
- Full-time
Contribute to a positive customer experience by ensuring the efficient processing of orders, maintaining accurate administrative follow-ups, and coordinating information between customers…
Added 18 hours ago
SQ
Bilingual Customer Service Representative - Mutual funds Operations
Sunlife Québec
Montreal, QC
- Full-time
Added 19 hours ago
CF
Customer Service Representative
Canadian Fiber Optics Corp
Grande Prairie, AB
- Full-time
We are seeking a reliable, and customer-focused Custom

Hays

Customer Service Representative

London, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 5, 2026
Experience: Bachelor's degree with 2+ years of customer service experience or High School Diploma/GED with 6+ years of related experience.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Title: Customer Service Representative III (Bilingual French-English)

Duration: November 2026 - October 31, 2027 (12-month contract with possible extension)

Location: London, ON

Work Model: Currently Hybrid; onsite attendance required when company-wide onsite policy is implemented

Hours: 40 hours per week, Monday-Friday

Shift: 8-hour shift scheduled between 7:00 AM - 6:00 PM CST

Rate: CAD $35 - $40/hr on T4

Role Overview

We are seeking an experienced Bilingual Customer Service Representative to act as the primary liaison between organization and its customers. This position is responsible for managing customer orders, resolving inquiries, handling complaints, coordinating with internal stakeholders, and ensuring exceptional customer service throughout the order lifecycle.

Key Responsibilities

Manage customer orders from entry to delivery.
Respond to inquiries related to orders, pricing, shipping, inventory, and products.
Resolve customer issues and complaints through effective problem-solving.
Coordinate with Supply Chain, Logistics, Pricing, and Sales teams.
Support process improvement initiatives and customer satisfaction efforts.
Participate in cross-functional projects and team training activities.

Required Qualifications

Fluency in French and English (spoken and written).
Bachelor's degree with 2+ years of customer service experience or High School Diploma/GED with 6+ years of related experience.
Strong customer service, communication, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills

SAP experience.
Order management, CRM, and customer support experience.
Exposure to supply chain, logistics, or account management environments.
Experience with process improvement or cross-functional initiatives.

Ideal Candidate

A bilingual customer service professional with experience in order management, issue resolution, and stakeholder coordination, who thrives in a fast-paced environment and delivers a high level of customer satisfaction.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry through delivery and respond to questions about orders, pricing, shipping, inventory, and products. Resolve customer issues and complaints, coordinate with internal teams, and contribute to process improvements, customer satisfaction efforts, projects, and team training.

Requirements

Fluency in spoken and written French and English is required, along with strong customer service, communication, and problem-solving skills and the ability to manage multiple priorities in a fast-paced environment. Applicants need a bachelor's degree and at least two years of customer service experience, or a high school diploma/GED and at least six years of related experience; SAP and order management experience are preferred.

Skills

French-English Fluency
Customer Service
Order Management
Problem-Solving
Communication
Complaint Resolution
Customer Support
Stakeholder Coordination
Prioritization
Process Improvement
Cross-Functional Collaboration
SAP
CRM
Supply Chain
Logistics
Account Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
French
English
Order Management
Customer Orders
Order Entry
Order Fulfillment
Pricing
Shipping
Inventory
Product Inquiries
Complaint Resolution
Problem-Solving
Supply Chain
Logistics
Sales Coordination
SAP
CRM
Customer Support
Account Management
Process Improvement
Customer Satisfaction
Cross-Functional Projects
Stakeholder Coordination
Team Training

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