Under general supervision the Vacation Hom Attendant is responsible for cleaning the suite interior and immediate areas to include patio, balcony and/or deck of the assigned suite in accordance with company policies and procedures, provincial, federal, and local authority guidelines ensuring a clean, sanitary and inviting suite for the guest.
Responsibilities
- Sweeps, scrubs, mops and polishes floors.
- Vacuums carpets, rugs and draperies.
- Inspects and turns mattresses regularly.
- Handles all dirty laundry, and replaces all dirty linens with clean items.
- Dusts and polishes furniture and fittings.
- Cleans ovens, fridges and all appliances.
- Empties and cleans trash containers, and disposes of trash in a sanitary manner.
- Cleans toilets, basins, mirrors, tubs and showers.
- Wipes down glass surfaces, and washes all windows.
- Makes up beds and change linens.
- Distributes linen, towels and room supplies using wheeled carts or by hand, and restocks room supplies.
- Realigns furniture and amenities according to prescribed layout.
- Delivers any requested housekeeping items.
- Follows all company safety and security procedures.
- Provides assistance to other team members, including responding to housekeeping problems, as needed or requested.
- Provides assistance to members, owners, and guest to address questions, requests, or concerns; escalates concerns to management as needed.
- Immediately secures any lost & found items and turns them in to Security and/or management.
- Reports any maintenance deficiencies or safety hazards, or damage to the property.
- Ensures confidentiality and security of all suites.
- Ensures carts and linen/amenity supply closets are well maintained, clean, organized, and stocked according to departmental guidelines.
- Completes all required Company trainings and compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
- Performs other related duties as assigned.
Compensation: $23.69 per hour. Eligible employees may receive a quarterly bonus if the property achieves established performance measures
Qualifications
. Knowledge of cleaning and sanitation products, techniques and methods.
Working knowledge of operating cleaning equipment
Fluent in English and excellent customer servie skills
Proficient in time management; the ability to organize and manage multiple priorities.
Ability to take initiative and effectively adapt to changes.
Recognizes an emergency situation and takes appropriate action.
Able to establish and maintain a cooperative working relation.
Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
Performs well with frequent interruptions and/or distractions.
Ability to consistently demonstrate the highest standards of professionalism when interacting with team members, management, members, owners, and guests.
