Original job description
Create and update Trading Partners, routing rules, service configurations, adapters, and business process.
Support deployment activities such as code changes, maps, BP updates, etc.
Monitor Sterling file transfer flows, queues, BP execution, system health, and availability.
Perform root cause analysis and resolve incidents within SLA timelines.
Handle escalated incidents.
Manage encryption and security configurations (PGP, SSL, SSH, etc.).
Provide Level 2 support for IBM Sterling File Gateway and related MFT components.
Support production environments on a rotational 24/7 on-call basis.
Collaborate with infrastructure, application, and security teams to ensure seamless operations.
Maintain technical documentation and operational procedures.
Participate in change management processes using ServiceNow.
Required Skills & Experience
Working Experience in IBM SFG, B2B integrator, CCM, SSP-CM, SEAS.
Strong knowledge of file transfer protocols: FTP, SFTP, FTPS, HTTPS, AS2.
Proficiency in Unix/Linux environments and shell scripting.
Experience with dynatrace for monitoring and log analysis.
Exposure to container platforms (e.g., OpenShift) is a plus.
Experience with DevSecOps tools like GitHub and YAML formatting.
Top 3 Required Skills
Working Experience in IBM SFG, B2B integrator, CCM, SSP-CM, SEAS.
Strong knowledge of file transfer protocols: FTP, SFTP, FTPS, HTTPS, AS2.
Proficiency in Unix/Linux environments and shell scripting.
Top 3 Preferred Skills
Experience with dynatrace for monitoring and log analysis.
Exposure to container platforms (e.g., OpenShift) is a plus.
Experience with DevSecOps tools like GitHub and YAML formatting.
More about this job
Responsibilities
Configure and maintain IBM Sterling trading partners, routing rules, services, adapters, and business processes, and support deployments and production file-transfer operations. Monitor system health and file flows, resolve incidents within SLA timelines, manage security configurations, provide Level 2 support, and maintain documentation and change-management procedures.
Requirements
Requires hands-on experience with IBM Sterling File Gateway, B2B Integrator, CCM, SSP-CM, and SEAS, along with strong knowledge of FTP, SFTP, FTPS, HTTPS, and AS2. Proficiency in Unix/Linux and shell scripting is required; Dynatrace, container platforms such as OpenShift, and DevSecOps tools such as GitHub and YAML are preferred.
Skills
- IBM Sterling File Gateway
- IBM Sterling B2B Integrator
- CCM
- SSP-CM
- SEAS
- FTP
- SFTP
- FTPS
- HTTPS
- AS2
- Unix/Linux
- Shell Scripting
- Dynatrace
- OpenShift
- GitHub
- YAML
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
Keywords
- IBM Sterling
- IBM Sterling File Gateway
- B2B Integrator
- CCM
- SSP-CM
- SEAS
- Managed File Transfer
- Trading Partners
- Routing Rules
- Business Processes
- FTP
- SFTP
- FTPS
- HTTPS
- AS2
- Unix/Linux
- Shell Scripting
- Dynatrace
- OpenShift
- GitHub
- YAML
- PGP
- SSL
- SSH
- ServiceNow
- Incident Management
- Root Cause Analysis
- Change Management
- Level 2 Support
- 24/7 On-Call Support
