Platform & Tool Support
Zero Trust Network Access (ZTNA)
Cloud Access Security Broker (CASB)
Data Loss Prevention (DLP) In-Line, Endpoint, and At-Rest SaaS
SaaS Security Posture Management (SSPM)
Web Application Firewall (WAF)
Secure Web Gateway (SWG)
Cloud Firewall (CFW)
- Kiteworks Secure File Transfer Protocol (SFTP) Managed File Platform (MFP)
- SentinelOne
- Akamai WAF
Required Qualifications
Proven experience managing or handling an onsite customer, ideally in a remote/offshore delivery model
Hands-on familiarity with one or more of the following: ZTNA, CASB, DLP, SSPM, WAF, SWG, CFW, SFTP, MFP
Experience operating within a defined support-hours model (e.g., 20x6) with on-call responsibilities for major incidents
Strong understanding of policy enforcement, monitoring, and anomaly detection within enterprise security tooling
Ability to interpret and comply with SOW/contractual service requirements (e.g., cross-functional service attachments, tool requirement schedules)
Excellent communication and coordination skills for managing distributed teams and cross-functional stakeholders
Support model: 20x6, with on-call availability for Major Incidents during off-hours
What are the top 3 skills required for this role?
- Handson experience with Netskope, SentinelOne, Akamai
- Knowledge on kiteworks
- Well versed with Netskope modules
Zero Trust Network Access (ZTNA)
Cloud Access Security Broker (CASB)
Data Loss Prevention (DLP) In-Line, Endpoint, and At-Rest SaaS
SaaS Security Posture Management (SSPM)
Web Application Firewall (WAF)
Secure Web Gateway (SWG)
Cloud Firewall (CFW)
