Job Summary
Gelato Specialist
Food World Supermarket
Full-time, Part-time
In-Office | Mississauga, ON, Canada
The Opportunity
You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. Food World Supermarket promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At Food World Supermarket we breed winners.
Responsibilities
- Prepare and serve high-quality gelato with consistency and presentation standards.
- Achieve daily sales targets through upselling and suggestive selling.
- Maintain impeccable cleanliness and food safety across the workspace.
- Monitor stock, manage ingredients, and assist with inventory accuracy.
- Engage customers, explain flavors, and collect feedback for improvement.
- Track performance metrics and contribute to pipeline-based planning for territory growth.
- Adhere to on-site safety policies and report hazards promptly.
- Collaborate with team to optimize workflow and ensure timely service.
- Pursue professional development through training and apply learnings to role.
- Document customer interactions and sales data for performance reviews.
- Assist in event setup, promotions, and tastings to boost brand visibility.
- Support new product launches and seasonal menu updates.
Experience/Qualifications
- Proven gelato production and serving experience with quality control.
- Strong upselling and suggestive selling skills to hit daily targets.
- Excellent food safety, sanitation, and HACCP knowledge for on-site operations.
- Data-driven mindset: track performance metrics and contribute to pipeline planning.
- Inventory management: monitor stock, rotate ingredients, and report variances.
- Customer engagement: explain flavors, collect feedback, and log interactions.
- On-site safety awareness and incident reporting within a fast-paced environment.
- Willingness to participate in training and apply new skills to role.
- Ambition for growth within a merit-based structure and measurable performance.
- Team collaboration to optimize workflow and ensure timely service.
- Accurate documentation of customer interactions and sales data for reviews.
- Support events, tastings, promotions, and product launches to boost visibility.
- On-site hospitality mindset with enthusiasm for a fast-paced hospitality role.
What's in it for you? (Salary, Commissions & Benefits)
- On-site work in Mississauga, ON - collaborate daily with your team at our local office.
- Competitive base salary as the core of your compensation package.
