Required:
- Project & Program Management Expertise
Extensive experience leading complex projects and strategic initiatives from planning through implementation and evaluation. Proven ability to develop operating plans, implementation roadmaps, governance structures, workback schedules, and executive reporting while managing scope, risks, dependencies, budgets, resources, and deliverables in complex, multi-stakeholder environments.
- Procurement, Vendor & Contract Management
Experience in procurement activities, consulting engagements, overseeing contract deliverables, and coordinating partners to ensure alignment with organizational objectives, timelines, budgets, and performance expectations.
- Executive Communication & Stakeholder Management
Exceptional verbal and written communication skills with proven ability to build trusted relationships across internal teams, external partners, vendors, and senior leadership. Experience developing executive briefings, presentations, business cases, status reports, and recommendations that support informed decision-making.
- Strategic Planning & Business Acumen
Demonstrated ability to translate organizational priorities into actionable plans, measurable outcomes, and implementation strategies. Experience aligning project delivery with broader business objectives, digital transformation priorities, and organizational change initiatives.
- Governance, Leadership & Collaboration
Proven ability to lead and coordinate cross-functional teams, facilitate governance and decision-making processes, drive stakeholder alignment, and build consensus across diverse groups while navigating competing priorities.
- Risk, Dependency & Change Management
Experience identifying and managing risks, issues, dependencies, and organizational impacts across multiple concurrent initiatives. Knowledge of change management principles and experience supporting stakeholder readiness, adoption, and successful implementation.
- Planning, Organization & Delivery Excellence
Highly organized and results-oriented, with the ability to manage multiple priorities, competing deadlines, and complex workstreams while maintaining a focus on quality, accountability, and successful delivery.
- Digital Transformation & Healthcare Experience
Experience supporting large-scale digital transformation, process modernization, or workflow improvement initiatives. Experience within healthcare or other complex public-sector environments, including initiatives that improve service delivery, reduce administrative burden, and support digital adoption, is strongly preferred.
7-10 years of progressive project or program management experience leading complex, cross-functional initiatives involving multiple stakeholders, vendors, and governance bodies.
Responsibilities:
- Strategic Planning & Operating Management
Lead the development, maintenance, and reporting of operating plans, roadmaps, implementation plans, workback schedules, milestones, dependencies, and delivery plans that support organizational priorities and digital transformation initiatives.
- Project, Program & Portfolio Delivery
Coordinate and oversee multiple concurrent initiatives, ensuring alignment across projects, teams, and stakeholders. Monitor progress, deliverables, timelines, risks, dependencies, and outcomes to support successful delivery and benefits realization.
- Executive Reporting & Leadership Updates
Develop executive reports, dashboards, presentations, briefing notes, and status updates. Collect, synthesize, and communicate progress, priorities, risks, issues, dependencies, and key decisions from project teams and leaders to support informed decision-making.
- Governance, Meetings & Decision Support
Lead governance and project management forums, including agenda development, meeting facilitation, action and decision tracking, issue escalation, and follow-up activities. Coordinate discussions on priorities, risks, dependencies, and mitigation strategies.
- Stakeholder Engagement & Cross-Functional Coordination
Facilitate collaboration across internal teams, external partners, vendors, clinicians, and health system stakeholders. Coordinate engagement activities and communications to ensure alignment on priorities, deliverables, and organizational objectives.
- Procurement, Vendor & Contract Management
Facilitate procurement activities, vendor and consultant engagements, contract management, deliverable tracking, and performance oversight to ensure compliance and successful project outcomes.
- Risk, Issue, Dependency & Change Management
Identify, assess, monitor, and mitigate project risks, issues, dependencies, and organizational impacts. Develop mitigation plans, escalate concerns as required, and support stakeholder readiness and adoption.
- Performance Measurement, Continuous Improvement & Project Close-Out
Coordinate performance reporting, dashboard development, project documentation, lessons learned, knowledge transfer, project closure activities, and benefits realization assessments to support continuous improvement and operational excellence.
Desired Skills:
- PMP, Agile, Scrum, or other recognized project management certification.
- Experience leading complex projects, programs, or transformation initiatives within healthcare, digital health or similarly complex environments.
- Experience developing and managing operating plans, implementation roadmaps, governance processes, executive reporting, and performance reporting.
- Experience supporting executive leadership, steering committees, governance bodies, and Ministry-facing reporting.
- Strong stakeholder engagement and facilitation skills, with experience coordinating cross-functional teams, vendors, clinicians, and external partners.
- Procurement, vendor, and contract management experience.
- Change management and organizational readiness experience.
- Experience with performance measurement, dashboards, metrics, and data-driven reporting.
- Experience leveraging Microsoft 365 Copilot and AI-enabled productivity tools to support project planning, reporting, meeting management, documentation, analysis, and executive communications.
Required Skills:
- 7-10 years of progressive project management experience leading complex, cross-functional projects and strategic initiatives in large organizations.
- Advanced project and program management expertise, including planning, scheduling, governance, risk and issue management, dependency management, resource coordination, and delivery oversight.
- Strong stakeholder management and collaboration skills, with experience working across executive leadership, operational teams, external partners, vendors, and multidisciplinary teams.
- Exceptional communication and reporting skills, including the development of executive briefings, presentations, status reports, dashboards, governance materials, operating plans, roadmaps, and strategic planning documents.
- Experience supporting executive, governance, and Ministry reporting, with the ability to synthesize complex information into clear insights and recommendations.
- Demonstrated ability to manage multiple concurrent initiatives, competing priorities, and deliverables in fast-paced, complex environments.
- Experience facilitating procurement, vendor, and contract management activities, including coordinating requirements, deliverables, timelines, and stakeholder engagement.
- Strong analytical and problem-solving skills, with experience assessing risks, developing mitigation strategies, and supporting decision-making.
- Experience facilitating governance forums, meetings, workshops, and working groups, including tracking actions, decisions, issues, and follow-up activities.
- Advanced proficiency with Microsoft 365 tools, including PowerPoint, Excel, Word, Teams, SharePoint, and Copilot.
Requirements
Required Experience:
- Project & Program Management Experience
- 7+ years of project/program management experience
- Experience leading complex, cross-functional initiatives
- Experience managing project plans, timelines, risks, issues, dependencies, resources, and deliverables
- Strategic Planning, Governance & Reporting
- Experience developing operating plans, implementation plans, roadmaps, workback schedules, and governance materials
- Experience preparing executive briefings, presentations, dashboards, status reports, and reporting packages for senior leadership and governance committees
- Procurement, Vendor & Contract Management
- Experience leading procurement activities, facilitating vendors/consultants activities, and overseeing contract deliverables
- Experience coordinating external partners and managing project-related procurement processes
- Delivery Coordination & Multi-Project Management
- Demonstrated experience coordinating multiple concurrent initiatives and competing priorities
- Experience supporting implementation, operational planning, performance reporting, and project delivery activities
Deliverables
Deliverables Include (Deliverables resource is responsible for):
- Reporting & Executive Communications
Prepare and maintain recurring reporting, dashboards, briefing notes, presentations, and status updates for team, Director, Executive, SLT, governance, and Ministry audiences.
- Operating Plans & Roadmaps
Develop and maintain operating plans, implementation roadmaps, workback schedules, milestones, and resource plans.
- Vendor & Procurement Management
Facilitate procurement activities, vendor onboarding, contract administration, deliverable tracking, invoice review, and vendor performance management.
Coordinate governance and leadership forums, including agendas, action logs, decision tracking, issue escalation, and follow-up activities.
- Project, Risk & Budget Management
Maintain project plans, budgets, RAID logs, dependency trackers, implementation schedules, and mitigation plans.
- Stakeholder & Partner Coordination
Coordinate activities across internal teams, external partners, vendors, and leadership to ensure alignment on priorities, timelines, and deliverables.
- Portfolio Planning & Performance Tracking
Support portfolio planning, prioritization, KPI tracking, performance reporting, benefits realization, and continuous improvement activities.
Must Haves:
- 7-10 years of progressive project management experience leading complex, cross-functional projects and strategic initiatives in large organizations.
- Advanced project and program management expertise, including planning, scheduling, governance, risk and issue management, dependency management, resource coordination, and delivery oversight.
- Strong stakeholder management and collaboration skills, with experience working across executive leadership, operational teams, external partners, vendors, and multidisciplinary teams.
- Exceptional communication and reporting skills, including the development of executive briefings, presentations, status reports, dashboards, governance materials, operating plans, roadmaps, and strategic planning documents.
