At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
Serve as the primary point of contact for students regarding academic and administrative concerns while coordinating accommodations and schedule changes. Responsibilities also include maintaining student records, planning milestone events, and monitoring at-risk students.
Requirements
Requires a diploma or degree in education, social services, or business administration with 1-2 years of experience in student services or administrative support. Candidates must be proficient in MS Office and SIS systems and eligible to work in Canada.
Education
- associate degree
- bachelor degree
Working hours
40 hours per week
Skills
- Student Services
- Administrative Support
- Student Accommodations
- Record Management
- Event Planning
- Student Orientation
- Attendance Monitoring
- Crisis Support
- MS Office
- SIS Systems
- Communication
- Regulatory Compliance
Benefits
- Health Insurance
- Dental Insurance
- Professional Development Opportunities
- Paid Time Off
- Statutory Holidays
- Flexible Scheduling
Visa sponsorship
Not detected in the job text
Categories
- Education
- Administrative
- Social Services
- Customer Service & Support
- Management & Leadership
Keywords
- Student Services
- Higher Education
- Private Career College
- Alberta Private Vocational Training Act
- SIS
- Student Information Systems
- Student Orientation
- Academic Administration
- Crisis Support
- Mental Health First Aid
- Student Records
- Compliance
Original job description
01 About the role
Support students from their first day on campus to their last - and beyond. You’ll be the central point of contact for student concerns, accommodations, scheduling, and anything else that helps them succeed and graduate.
02 What you'll do
01
Serve as the first point of contact for enrolled students with academic or administrative concerns
02
Coordinate student accommodations, leave requests, and schedule changes in partnership with instructors
03
Maintain accurate student records and ensure compliance with regulatory requirements
04
Plan and execute student orientation, milestone events, and graduation ceremonies
05
Monitor student attendance and proactively connect at-risk students to support resources
06
Respond to urgent student concerns and escalate appropriately when needed
03 What you'll bring
Diploma or degree in a related field (education, social services, business administration, or similar)
At least 1–2 years in a student services, coordination, or administrative support role
Empathetic communicator who can hold firm boundaries with warmth and professionalism
Proficiency in MS Office and database/SIS systems
Eligible to work in Canada
04 Nice to have
+01
Experience in a post-secondary or private career college environment
+02
Knowledge of Alberta’s Private Vocational Training Act
+03
Crisis support or mental health first aid training
05 About the department
The Administration Department
The Administration team keeps MCG running with precision and warmth. From the front desk to student services, this team is the connective tissue of every campus.
M A team committed to student success.
06 Benefits & perks
Health & dental after 90 days of employment
Comprehensive coverage after 90 days of employment.
Meaningful student-facing work
Annual opportunities to keep your credentials and skills current.
Annual PD opportunities
Generous time off plus statutory holidays to rest and recharge.
Strong team support structure
Flexible scheduling options that respect your life outside work.
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