The Yardi System Administrator will support the configuration, maintenance, and optimization of Yardi Voyager 7S and related property management systems while resolving technical issues and supporting users. This role plays a key part in ensuring data accuracy, system efficiency, vendor coordination, property setup, and successful technology adoption across the organization.
Client Details
A company operating in the property industry and based in Toronto.
Description
- Assist with the integration and configuration of property management systems, including supporting the setup and ongoing maintenance ofYardi Voyager7S and associated modules.
- Troubleshoot and resolve technical issues within the PMS tools and third-party integrations, escalating issues to the Property Systems Manager or Yardi when necessary.
- Support the Property Systems Manager in the onboarding of new users, including account creation and troubleshooting user access issues across Yardi and other systems.
- Conduct regular system checks to validate data accuracy and ensure consistency in reporting across all PMS tools.
- Assist with training staff members on the proper use of Yardi and related systems, ensuring they understand key features and functionalities.
- Help prepare user-friendly documentation based on frequently encountered issues or best practices.
- Track and manage service tickets, following up to ensure timely resolution of user-reported problems.
- Provide basic troubleshooting support for day-to-day issues, escalating more complex issues to the Property Systems Manager or third-party vendors.
- Assist with property setup in Yardi, ensuring accurate data entry for units, rents, amenities, and configurations.
- Support the data migration process during property acquisitions, ensuring accurate and seamless transfer of information.
- Support vendor management by adding and maintaining vendor information in the PMS, ensuring all necessary details (contact information, insurance documents, etc.) are accurately entered and updated.
- Work with the Property Systems Manager to optimize the use of automation tools in Yardi to improve operational efficiency and accuracy.
- Assist in managing relationships with third-party software providers by supporting communication and coordination of software updates and issue resolution.
- Attend meetings and provide status updates on the resolution of technical issues or system enhancements as required.
MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.
Profile
- Experience working with the Yardi property management system, including system administration and configuration.
- Strong technical skills and the ability to troubleshoot system issues effectively.
- Excellent communication skills to provide training and support to users.
- Ability to collaborate with stakeholders to understand and fulfill system requirements.
- Attention to detail and a commitment to maintaining data accuracy and system efficiency.
Job Offer
- Competitive salary ranging from $80000 to $90000 CAD.
- Comprehensive medical and dental benefits starting from day one.
- Permanent position offering stability and growth opportunities.
If this role aligns with your experience, we encourage you to apply.
MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants
