Original job description
<p class="MsoNormal"><strong><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">About Mind Games</span></strong></p><p><strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: major-fareast; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;">Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play”!</span></strong><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;"> </span></p><p><span style="font-size: 11.0pt; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin;">Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products, we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.</span></p><p class="MsoNormal"><span lang="EN-US">We’re looking for motivated, reliable, and energetic team members to join us as <strong>Retail Sales Associates</strong>. In this role, you’ll engage with customers to help them discover the perfect games, puzzles, and toys, share your knowledge and enthusiasm about our products, and ensure every visit to the store is fun and memorable. If you enjoy working in a fast-paced, playful environment and want to be part of a team that brings joy and creativity to every customer experience, this is the role for you!</span></p><p class="MsoNormal"><strong><span lang="EN-US" style="font-size: 12.0pt; line-height: 115%; font-family: 'Calibri',sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-latin; color: #383f44; background: white;">Duties and Responsibilities include, but are not limited to:</span></strong></p><ul style="margin-top: 0cm;" type="disc"><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l2 level1 lfo1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Greet customers warmly, answer questions, build confidence, and recommend products tailored to their needs, delivering exceptional customer service. </span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l2 level1 lfo1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Operate the POS system efficiently, process payments accurately, and issue receipts. </span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l2 level1 lfo1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Keep the store organized and visually appealing, restock merchandise, and ensure inventory levels meet customer demand. </span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l2 level1 lfo1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Serve as a product expert, providing detailed information and guidance about our games, puzzles, and toys. </span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l2 level1 lfo1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Act as a trusted advisor, offering advice on product selection, usage, care, and maintenance. </span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l2 level1 lfo1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Consistently meet or exceed daily, weekly, and monthly sales goals to support store profitability. </span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l2 level1 lfo1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Maintain a professional and welcoming demeanor, assisting customers promptly and ensuring a smooth checkout experience. </span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l2 level1 lfo1; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Serve as a role model for customer service and attitude, supporting and inspiring fellow sales associates. </span></li></ul><p class="MsoNormal"><strong><span style="font-size: 12.0pt; line-height: 115%; mso-ansi-language: EN-CA;">You are best suited for this role if you have the following qualifications and skills:</span></strong></p><ul style="margin-top: 0cm;" type="disc"><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l0 level1 lfo3; tab-stops: list 36.0pt;"><span style="mso-ansi-language: EN-CA;">High school diploma or equivalent required. </span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l0 level1 lfo3; tab-stops: list 36.0pt;"><span style="mso-ansi-language: EN-CA;">Minimum of 1 year of experience in sales, customer service, or retail. </span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l0 level1 lfo3; tab-stops: list 36.0pt;"><span style="mso-ansi-language: EN-CA;">Exceptional customer service and interpersonal communication skills, with the ability to adapt to the diverse needs of customers.</span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l0 level1 lfo3; tab-stops: list 36.0pt;">Strong multitasking skills and the ability to manage competing priorities and deadlines effectively.</li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l0 level1 lfo3; tab-stops: list 36.0pt;">Passion for or knowledge of pop culture, board games, and puzzles (preferred).</li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l0 level1 lfo3; tab-stops: list 36.0pt;">Ability to stand or walk for extended periods and lift to 20 pounds.</li></ul><p class="MsoNormal" style="margin-bottom: 0cm;"><strong><span style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Pay Rate: </span></strong><span lang="EN-US" style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;">$16.75 per hour</span></p><p class="MsoNormal" style="margin-bottom: 0cm;"><strong><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;"> </span></strong></p><p class="MsoNormal" style="margin-bottom: 0cm;"><strong><span style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Benefits:</span></strong></p><ul style="margin-top: 0cm;" type="disc"><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l1 level1 lfo5; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Competitive pay and opportunities for growth </span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l1 level1 lfo5; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Employee discount on games, puzzles, and toys </span></li><li class="MsoNormal" style="mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo5; tab-stops: list 36.0pt;"><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Casual dress environment </span></li><li class="MsoNormal" style="margin-bottom: 0cm; mso-list: l1 level1 lfo5; tab-stops: list 36.0pt;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Work in a fun, creative environment surrounded by products and people you love!</span></li></ul><p class="MsoNormal" style="margin-bottom: 0cm;"><strong><span style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;">Store Location:</span></strong><span style="font-size: 12.0pt; line-height: 115%; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA;"> </span><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Mic Mac Mall –Unit 365, 21 Micmac Blvd, Dartmouth, NS</span></p><p class="MsoNormal"><span lang="EN-US"> </span></p><p class="MsoNormal"><span lang="EN-US"><strong><span data-sheets-root="1">Mind Games is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment and selection process, please let us know, and we will work with you to meet your needs.</span></strong></span></p><p class="MsoNormal"><span lang="EN-US"> </span></p>
