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Employment Counselor - IES
Integrated Employment ServicesTempToronto, ON$31.42 CAD per hour
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Position Title: Employment Consultant - Church
Location: This position is primarily based at 355 Church Street, Toronto, with the possibility of working at any of our other locations when needed.
Vacancy: Existing
Unionized/Non Unionized: Unionized role
Vacancy number: IES-0022
Number of openings: 2
Rate of Pay per Hour: $ 31.42
Classification: Temporary Contract up to March 31, 2027
Hours: Full-time, In- person, 9am to 5pm, 35 hours per week.
Application Deadline: November 20th, 2026 11:59pm EST
Position Summary
The Employment Consultant is the first point of contact for all NEW job seekers; their job is to welcome people and convey a friendly, professional, knowledgeable and efficient atmosphere. Their role is as the ‘anchor’ to the job search/case management process and assess client needs. This position requires a responsive employment consultant who is client-focused and knowledgeable re: the Employment Ontario model and job search barriers. You are collaborative, take initiative, and work within the policies and are accountable and responsible for specific targets. You are a lifelong learner, who is passionate about connecting marginalized community members to employment opportunities.
Key Responsibilities
- Conduct eligibility assessments and develop individualized action plans for job seekers.
- Deliver end-to-end employment services, including job readiness workshops, one-on-one coaching, and referrals to community resources and training programs.
- Manage a caseload of approximately 200 clients using CRM software and Case management systems, maintaining accurate records of client progress, referrals, and outcomes.
- Provide comprehensive case management, including intake, assessment, and the development of personalized employment plans.
- Support clients in identifying their strengths, addressing employment barriers, and building action plans for job readiness and retention.
- Conduct follow-ups to ensure client progress and provide additional support as needed.
- Provide advocacy and support for clients in areas of employment, skills training, social assistance, and equitable access to services.
- Facilitate workshops to prepare clients for job search, interviews, and successful workplace integration, with a holistic focus.
- Meet monthly/yearly performance requirements and maintain professional and effective information tracking systems on all activities performed
- Conduct needs assessments and career testing in individual and/or group settings.
- Meet individual, organizational and Employment Ontario program goals/targets, service utilization targets, and monthly statistical requirements.
- Maintain professional and effective updated information tracking systems on all activities performed.
- Build and maintain relationships with private and public sector employers to connect clients with sustainable job opportunities.
- Maintain strong internal and external partner relationships to facilitate referrals and holistic support.
- Host community and employer events, job fairs, and networking opportunities.
- Proactively identify and research sector-specific opportunities for clients.
- Contribute to maintaining the NEW job board and ensuring job postings are current.
- Attend Job Fairs and other employer-related networking opportunities
- Host community and employer events
- Research and identify employers and sector opportunities on behalf of clients
Minimum Requirements
- Post-secondary degree or equivalent in Career and Work Counselling/Adult Education or a relevant field and/or 5 years directly related work experience
- Minimum 3 years of Case management experience required
- Experience coaching and mentoring clients, working with individuals with complex barriers and inclusion groups, and building partnerships with employers, community agencies, and other stakeholders.
- Knowledge of the local labour market, community resources and government assistance programs
- Knowledge of job search techniques, career development tools and issues relating to unemployment
- Strong detail literacy, including social media, CRM and Microsoft Office Suite
- Adherence to confidentiality and professional codes of conduct
- Certified Career Development Practitioner (CCDP) designation is considered an asset
- Experience with provincial government and other online tools such as ICM, CaMS and online employment services
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If you’re passionate about leveraging your skills to make a social impact, we’d love to hear from you!
Newcomer Women’s Services Toronto is an equal opportunity employer and encourages applications from women, newcomers, and underrepresented groups.
Note: Accommodations are available upon request for all aspects of the selection process. Please inform us of any needs in advance.
Disclaimer: Artificial Intelligence (AI) tools will not be used in the screening, evaluation or selection of candidates. All applications are reviewed and assessed by our hiring team.
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