We are seeking a skilled and motivated Client Server Support Engineer to join our IT infrastructure Support team. The ideal candidate will be responsible for configuring, managing, maintaining, and troubleshooting the stability and performance of enterprise IT infrastructure.
The candidate should have strong hands-on experience in Windows Server administration, with additional exposure to Microsoft Azure and virtualization technologies being highly desirable.
Key Responsibilities
- Configure, administer, monitor, and maintain Windows Server environments.
- Install, configure, maintain, patch, and upgrade servers.
- Troubleshoot and resolve server-related hardware, software, network, and operating system issues.
- Manage Active Directory, user accounts, groups, permissions, and Group Policy Objects (GPOs).
- Monitor server performance, system availability, and resource utilization.
- Perform routine system health checks, monitor backups, and perform recovery operations.
- Support server security, access management, and compliance requirements.
- Identify and resolve infrastructure incidents and service requests within defined SLAs.
- Collaborate with network, security, cloud, and application teams to ensure seamless IT operations.
- Maintain technical documentation, configuration records, and operational procedures.
Mandatory Skills & Experience
- Hands-on experience configuring and administering Windows Server.
- Strong understanding of Windows Server operating systems and infrastructure management.
- Knowledge of Active Directory, DNS, DHCP, Group Policy, and user access management.
- Experience in server monitoring, troubleshooting, patch management, and performance optimization.
- Good understanding of IT infrastructure support and incident management processes.
Preferred Qualifications
- Bachelor's degree or diploma in Computer Science, Information Technology, or a related field.
- Relevant Microsoft, Azure, Windows Server, or virtualization certifications will be an added advantage.
- Strong analytical, troubleshooting, communication, and problem-solving skills.
Key Competencies
- Strong technical and troubleshooting capabilities.
- Ability to work independently and collaboratively within a team.
- Effective incident prioritization and resolution skills.
- Willingness to learn and adapt to evolving infrastructure technologies.
- Focus on service quality, system availability, and customer satisfaction.
Role Focus:
- Windows Server Administration | Client-Server Infrastructure Support | Azure
- Windows | Virtualization Technologies
