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Database Developer
Quantum World Technologies Inc.
Montreal, QC
- Contract
Added 7 hours ago
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Database Developer
Quantum World Technologies Inc.
Montreal, QC
- Contract
Added 11 hours ago
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Quantum World Technologies Inc.
Mississauga, ON
- Contract
Added 12 hours ago
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Customer Success Manager
Quantum World Technologies Inc.
Montreal, QC
- Contract
Added 13 hours ago
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Salesforce Business Analyst – Financial Services Cloud (FSC)
Quantum World Technologies Inc.
Toronto, ON
- Contract
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Quantum World Technologies Inc.
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Quantum World Technologies Inc.
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Quantum World Technologies Inc.

Salesforce Business Analyst – Financial Services Cloud (FSC)

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Seeking an experienced Salesforce Business Analyst with strong CRM, Salesforce Financial Services Cloud (FSC), and Agile delivery experience. The candidate will work with business stakeholders, product owners, and technology teams to analyze business needs, define requirements, optimize Salesforce solutions, and support CRM transformation initiatives.

8+ years of IT experience with strong Business Analysis experience.

5+ years of experience working with Salesforce platform in enterprise environments.

Strong understanding of Salesforce CRM capabilities, including:

Sales Cloud
Service Cloud
Financial Services Cloud (FSC)

Experience gathering requirements, creating user stories, acceptance criteria, and functional documentation.

Experience working in Agile/Scrum delivery environments.

Strong understanding of Salesforce data model, configuration, workflows, and platform capabilities.

Experience supporting Salesforce implementations, enhancements, and CRM transformation programs.

Ability to work with cross-functional business and technology teams.

Strong communication, stakeholder management, and analytical skills.

Salesforce certifications such as Salesforce Administrator, Business Analyst, or related certifications are preferred.

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More about this job

Responsibilities

Analyze business needs with stakeholders, product owners, and technology teams, and define requirements and functional documentation for Salesforce solutions. Optimize Salesforce capabilities and support implementations, enhancements, and CRM transformation initiatives in an Agile delivery environment.

Requirements

Requires 8+ years of IT and business analysis experience, including 5+ years working with Salesforce in enterprise environments. Candidates should have strong knowledge of Salesforce CRM, Financial Services Cloud, its data model and configuration, Agile/Scrum delivery, and stakeholder collaboration; relevant Salesforce certifications are preferred.

Skills

Business Analysis
Salesforce CRM
Financial Services Cloud
Sales Cloud
Service Cloud
Requirements Gathering
User Stories
Acceptance Criteria
Functional Documentation
Agile
Scrum
Salesforce Data Model
Salesforce Configuration
Workflow Management
Stakeholder Management
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Financial Services Cloud
Sales Cloud
Service Cloud
CRM
Business Analysis
Requirements Gathering
User Stories
Acceptance Criteria
Functional Documentation
Agile
Scrum
Salesforce Data Model
Salesforce Configuration
Workflows
Salesforce Implementations
CRM Transformation
Stakeholder Management
Product Owners
Cross-Functional Teams
Financial Services
IT Services
IT Consulting

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