Centre Coordinator
Position Title: Centre Coordinator
Department: Administration
Location: Big Hill Lodge, Cochrane AB
Reports To: Assistant Manager
Hours: Days, Occasional evenings, weekends
Organization Overview:
Rocky View Foundation is a not-for-profit affordable housing provider dedicated to improving the quality of life for low and moderate-income individuals and families. Our mission is to develop, manage, and maintain affordable housing solutions that support sustainable communities.
RVF Core Values:
Collaboration Authenticity Resourceful Engaged
Position Summary:
The Centre Coordinator plays a vital role in maintaining a safe and welcoming environment for our senior residents. This position requires a detail-oriented individual who takes pride in their service and has a genuine interest in enhancing the quality of life for seniors.
Key Responsibilities:
Administration:
- Manage phones, email, as well as resident and guest relations.
- General administrative duties.
Housekeeping:- Complete required cleaning and sanitation tasks which includes cleaning of common areas as required.
Food and Beverage- Complete required food and beverage tasks which may include serving or preparation of the dining room for the next day and other tasks as required.
Maintenance- General maintenance tasks which may include snow clearing at entrances.
Safety and Compliance:- Adhere to all safety and sanitation policies and procedures.
- Use cleaning chemicals safely and store them according to regulatory guidelines.
- Report any maintenance or safety issues to the appropriate personnel immediately.
- Respond to all building and resident emergencies.
Resident Interaction:- Maintain a respectful and friendly demeanor when interacting with residents.
- Be attentive to the needs and preferences of residents, ensuring their comfort and satisfaction.
- Communicate any resident concerns or requests to the appropriate staff.
Qualifications:
- High school diploma or equivalent.
- Previous experience preferred, especially in a healthcare or residential setting.
- Knowledge of cleaning and sanitation products, techniques, and methods.
- Customer service experience.
- Physical stamina to perform tasks, including lifting, bending, and standing for extended periods.
