Lead Centre Coordinator
Position Title: Lead Centre Coordinator
Department: Administration
Location: Big Hill Lodge, Cochrane
Reports To: Assistant Manager
Hours: 10:00 AM – 6:00 PM Sunday to Thursday
Organization Overview:
Rocky View Foundation is a not-for-profit affordable housing provider dedicated to improving the quality of life for low and moderate-income individuals and families. Our mission is to develop, manage, and maintain affordable housing solutions that support sustainable communities.
RVF Core Values:
Collaborative Authentic Resourceful Engaged
Position Summary:
The Lead Centre Coordinator plays a vital role in maintaining a safe and welcoming environment for our senior residents. This position requires a detail-oriented individual who takes pride in their service and has a genuine interest in enhancing the quality of life for seniors.
Key Responsibilities:
- Administration:
- Manage phones, email, as well as resident and guest relations.
- General administrative duties.
- Managing Volunteer Program including recruitment, screening, orientating, and scheduling of volunteers.
- Housekeeping:
- Complete required cleaning and sanitation tasks which includes cleaning of common areas as required.
- Food and Beverage
- Complete required food and beverage tasks which may include serving or preparation of the dining room for the next day and other tasks as required.
- Maintenance
- General maintenance tasks which may include snow clearing at entrances.
- Safety and Compliance:
- Adhere to all safety and sanitation policies and procedures.
- Use cleaning chemicals safely and store them according to regulatory guidelines.
- Report any maintenance or safety issues to the appropriate personnel immediately.
- Resident Interaction:
- Maintain a respectful and friendly demeanor when interacting with residents.
- Be attentive to the needs and preferences of residents, ensuring their comfort and satisfaction.
- Communicate any resident concerns or requests to the appropriate staff.
Qualifications:
- High school diploma or equivalent.
- Previous experience preferred, especially in a healthcare or residential setting.
- Knowledge of cleaning and sanitation products, techniques, and methods.
- Customer service experience.
- Physical stamina to perform tasks, including lifting, bending, and standing for extended periods.
