Kelowna, Canada
Temporary,Full-Time
Program
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Category
Clerical/Secretarial Administrative/Administrative Resource Team
Requisition number
204352E
Date posted
09/16/2026
Job Summary
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Secretary provides secretarial and administrative support within a team setting.
Duties/Accountabilities
- Receives calls from all sources including patients; refers calls to other parties or provides information as appropriate and:
- Determines urgency of incoming calls and takes appropriate action.
- Relays information to and from clinical staff and outside facilities.
- Obtains reports by contacting appropriate departments or outside sources.
- Coordinates appointments and tests for patients in collaboration with the clinical team.
- Accesses patient information system to retrieve patient data, as appropriate.
- Greets visitors and handles enquiries.
- Arranges meetings/conferences and associated logistics. Acts as a recording secretary by preparing agenda; drafting, typing and distributing minutes. Prepares materials as required.
- Opens, screens, prioritizes and distributes mail. Maintains information and correspondence.
- Formats and edits documents for correspondence. Drafts routine items for signature as required.
- Assists with collecting, collating, formatting and preparing reports as required.
- Assists clinicians in preparation of research documents and grant applications as required by collating information and updating documents.
- Assists with clinician scheduling, timekeeping and collaborating with the clinical team for coverage as needed.
- Maintains a safe environment for patients, families and staff by adhering to safety policies, procedures, guidelines and emergency procedures.
- Participates as a collaborative member of the health care team.
- Performs other related duties as assigned.
Qualifications
Education, Training and Experience
- Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years’ recent related experience or an equivalent combination of education, training and experience.
Skills And Abilities
- Ability to keyboard at 50 wpm.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
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Internal job portal
Current employees must apply through the internal job portal (link is external) .
If the internal job posting has expired, please e-mail
[email protected] (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
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PHSA’s values and Coast Salish Teachings
PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.
Learn more about PHSA’s values and teachings
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Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time.
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Current employees must apply through the internal job portal (link is external) .
If the internal job posting has expired, please e-mail
[email protected] (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.
