Office & administration jobs in Canada

Explore office & administration jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 8, 2026

Hiring at a glance

View jobs

Open jobs: 4,607
Employers: 2,186

Advertised starting pay

Average starting payCAD / year: $73,277Across 333 listings
Average starting payCAD / hour: $27.90Across 228 listings
Average starting payUSD / year: $71,864Across 11 listings
Average starting payCAD / month: $5,091Across 10 listings
Average starting payUSD / hour: $26.69Across 10 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%50 listings
Hybrid: 15%682 listings
On-site: 83%3,842 listings

Not specified: 1% (33 listings)

Employers hiring include Canada Post - Postes Canada (248), HealthCareersInSask.ca (62), Chartwell (48).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Office & administration jobs in Canada

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Added just now
PQ
Residential property manager
Pacific Quorum Properties Inc
Victoria, BC
- From $31 CAD / hour
- Full-time
- On-site
Added just now
SP
Property administrator
Serenity Property Management Corp.
North York, ON
- From $37.5 CAD / hour
- Full-time
- On-site
Added 5 mins ago
KM
Administrative assistant, medical
Kennedy Medical Clinic
Brampton, ON
- From $37 CAD / hour
- Full-time
- On-site
Added 5 mins ago
CK
Administrative assistant - office
Canada Kings Carrier Inc.
Stony Mountain, MB
- From $26.5 CAD / hour
- Full-time
- On-site
Added 8 mins ago
M
Medical Office Administrator
MedSleep
Toronto, ON · Etobicoke, ON
- Full-time
Medical Office Administrator – Etobicoke, ON – Full-Time
Added 8 mins ago
H
Receptionist
HDR
Toronto, ON
- Full-time
Added 8 mins ago
BS
Administrative Coordinator
Blackline Safety
Canada
- Full-time
Added 8 mins ago
SM
Materials Coordinator – GIM and Labour & Delivery
St. Michael's Hospital
Toronto, ON
- Temporary
Added 8 mins ago
MS
Medical Secretary, Rheumatolog
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON · Greater Toronto Area, Canada
- $25.36 to $31.67 CAD / hour
- Internship
Added 8 mins ago
DB
Administrative Clerk
Doman Building Materials Group
Langley (District), BC · City of Langley, BC
- Full-time
Reporting to the Administration Supervisor and working hand in hand with the national team, the Administrative Clerk is responsible for the day-to-day administrative duties related to the…
Added 9 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Chambord, QC
If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a custom
Added 9 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Saint-François-de-Sales, QC
If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who wi
Added 9 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Métabetchouan - Lac-à-la-Croix, QC
If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant w
Added 9 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Sechelt, BC
If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Ass
Added 9 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Saint-Thomas-Didyme, QC
If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will u
Added 9 mins ago
DB
Administrative Clerk
Doman Building Materials Group Ltd
Langley (District), BC · Langley, British Columbia
- Full-time
Reporting to the Administration Supervisor and working hand in hand with the national team, the Administrative Clerk is responsible for the day-to-day administrative duties related to the…
Added 9 mins ago
BS
Administrative Coordinator
Blackline Safety
Remote, Canada
- Full-time
- Remote
Added 9 mins ago
Unit Clerk - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Added 10 mins ago
LM
Medical office assistant
Leila Medical Clinic
Winnipeg, MB
- $16.4 to $17 CAD / hour
- Part-time
- On-site
Added 12 mins ago
HR
Receptionist, medical clinic
Hear Right Canada
Stratford, ON
- $21 to $24 CAD / hour
- Full-time
- On-site
Added 39 mins ago
SC
Jr High and High School Office Administrator
STEM Collegiate
AB · Edmonton, AB
- Internship
STEM Collegiate is seeking a highly organized, professional, and dependable Office Administrator to support the daily operations of the school campus. The successful candidate will provide…
Added 39 mins ago
R
Opérateur de saisie de données bilingue – Niveau avancé/ Bilingual Data Entry Operator – Advanced
Raise
Montreal, QC
- Full-time
Added 39 mins ago
SC
School Administrative Assistant (internal/external)
Sudbury Catholic District School Board
Sudbury, ON
- Full-time
Added 39 mins ago
T
Procurement Specialist
TEEMA
Vancouver, BC
- $50 to $60 CAD / hour
- Contract
Added 39 mins ago
CA
Part Time Receptionist
Capital Automotive Group
Regina, SK · Ford Regina Used
- Part-time

Teleperformance

Operations Supervisor

Toronto, ON, Canada
TPCA Toronto, Canada

$47,000 annually · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $47,000 annually
Job type: Full-time
Posting language: English
Posted: Jun 28, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About the Job

This role is responsible for directing, managing, and controlling team performance while delivering a high standard of customer experience. The position takes full ownership of team results across customer satisfaction, quality, and operational metrics, while fostering a strong people-focused and performance-driven culture.

Responsibilities

Customer

Directs, manages, and controls the performance of the team while communicating and completing transactions for customers.

Takes complete ownership of the aligned team’s performance on CSAT, Quality, NPS, and other customer metrics.

Demonstrates a strong customer orientation and makes consistent efforts to understand and respond to client needs.

Operational Excellence

Monitors adherence to Service Level Agreements (SLAs) as defined by the Client / Process, including TAT, Quality, Productivity, and Attendance.

Cascades important updates and information to the team during pre-shift briefings.

Monitors calls and provides timely feedback as agreed with Clients and Operations.

Conducts weekly quality audits and develops action plans for advisors requiring coaching and development to achieve desired performance levels.

Tracks attrition and conducts quarterly audits for leave cards and other required documentation.

Identifies process gaps and collaborates with Client, Quality, and Training teams to develop and implement solutions.

Provides regular performance updates to the Team Manager, including risks, issues, and improvement areas.

Initiates CAP, DAP, and EDP processes for disciplinary and performance-related concerns as required.

Ensures efficient and accurate leave management for the team.

Participates in monthly calibration sessions with Quality, Team Coaches, and Trainers to ensure alignment with quality standards.

People & Culture

Acts as an effective team player and resolves conflicts in a constructive and timely manner.

Guides and supports team members toward achieving individual and team objectives.

Maintains effective work behavior under pressure and adapts successfully to changing demands and conditions.

Enables development opportunities for the team through participation in various initiatives.

Assists new and existing team members by preparing development plans and tracking progress against them.

Ensures team adherence to discipline standards and TP policies.

Takes responsibility for implementing feedback and cascading opportunities identified through skip-level meetings to relevant departments.

Critical Competencies

Delivers Customer Service

Solves Problems

Communicates Effectively

Supports Colleague Development

Salary

$47,000 annually

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
Fully onsite (5 days a week)

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 9 weeks of training and nesting which consists of 3 weeks of classroom training, 2 weeks of applied learning, 4 weeks of ticketing (nesting), and 2 weeks of annual leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply About employer

More about this job

Responsibilities

The Operations Supervisor is responsible for managing team performance, ensuring high standards of customer experience, and meeting operational metrics such as CSAT and NPS. They also oversee quality audits, provide coaching to advisors, and ensure adherence to service level agreements.

Requirements

The role requires strong leadership skills to manage team performance and foster a culture of excellence. Candidates must be capable of monitoring operational metrics, conducting quality audits, and collaborating with various departments to implement process improvements.

Skills

Team management
Performance monitoring
SLA management
Quality auditing
Coaching
Conflict resolution
Data analysis
Process improvement
Communication
Problem solving
Leave management
Operational metrics
Feedback implementation

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognition programs
Career path development
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervisor
Customer Experience
Omnichannel Support
CSAT
NPS
SLA
Quality Audits
Performance Management
Coaching
Team Leadership
Process Improvement
Leave Management
Operational Metrics
Client Relations
Training
Conflict Resolution
Workforce Management

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