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Added 4 days ago
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Software Distributed Systems Engineer, Energy Software
Tesla
Richmond Hill, ON
- Full-time
Added 4 days ago
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Collision Technician (Afternoon Shift)
Tesla
Oakville, ON
- Full-time
Added 10 days ago
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Internship, Service Technician Trainee (Fall 2026)
Tesla
Ottawa, ON · Nepean, ON
- Internship
Valid driver’s license required and must be capable of reporting to training location or local service center as needed
Added 17 days ago
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Spécialiste Saisonnier de l'Expérience Client | Seasonal Customer Experience Specialist, Royalmount Mall
Tesla
Montreal, QC
- Part-time
Added 17 days ago
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Service Assistant
Tesla
Calgary, AB
- Full-time
Valid driver's license required
Added 17 days ago
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Tesla Advisor, Sales
Tesla
Hamilton, ON
- Full-time
Added 17 days ago
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Spécialiste Saisonnier de l'Expérience Client | Seasonal Customer Experience Specialist, Royalmount Mall
Tesla
Montreal, QC
- Part-time
Added 17 days ago
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Inventory Control Technician (Day Shift)
Tesla
Markham, ON
- Full-time
The role is full time day shift, 44hrs/week with overtime sometimes required per business needs
Added 17 days ago
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Préparateur en Esthétique Automobile | Vehicle Detailer
Tesla
Kirkland, QC
- Full-time
Added 17 days ago
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Service Supervisor
Tesla
Vancouver, BC
- Full-time
Valid driver’s license required
Added 19 days ago
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Seasonal Tire Technician
Tesla
Calgary, AB
- Part-time
Must possess and maintain a valid class 5, G, or G2 driver's license
Added 19 days ago
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Conseiller aux pièces | Parts Advisor
Tesla
Montreal, QC
- Full-time
Valid driver's license required and ability to obtain appropriate state licensing, where applicable
Added 19 days ago
T
Seasonal Tire Technician
Tesla
AB · Edmonton, AB
- Part-time
Must possess and maintain a valid class 5, G, or G2 driver's license
Added 19 days ago
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Customer Experience Specialist
Tesla
Richmond, BC
- Full-time
Added 19 days ago
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Lead Warehouse Associate, Service Distribution (Day Shift)
Tesla
Toronto, ON · Scarborough, ON
- Full-time
Added 19 days ago
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Kitting & Receiving Technician
Tesla
Richmond Hill, ON
- Full-time
Added 20 days ago
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2027/2028届-大模型应用实习生-上海
Tesla
Invermay, SK
- Full-time
Added 20 days ago
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Recruiter, Manufacturing
Tesla
Markham, ON
- Full-time
Added 20 days ago
T
Seasonal Customer Experience Specialist
Tesla
Hamilton, ON
- Part-time
Added 22 days ago
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Tesla Advisor, Delivery
Tesla
Hamilton, ON
- Part-time
Added 1 month ago
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Recruiter, Manufacturing
Tesla
Markham, ON
- Full-time
Added 2 months ago
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Stage, Technicien de Service (Automne 2026) | Internship, Service Technician Trainee (Fall 2026)
Tesla
Montreal, QC
- Internship
Permis de conduire valide requis et doit être capable de se présenter au lieu de formation ou au centre de service local, selon les besoins · Valid driver’s license required and must be capable of reporting to training location or local service center as needed
Added 2 months ago
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27/28届-C++软件开发实习生，语音系统开发-上海
Tesla
Invermay, SK
- Full-time
Added 3 months ago
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Spécialiste Saisonnier de l'Expérience Client | Seasonal Customer Experience Specialist, Mirabel Premium Outlet
Tesla
Laval, QC
- Part-time
Added 3 months ago
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Stage, Technicien de Service (Automne 2026) | Internship, Service Technician Trainee (Fall 2026)
Tesla
Laval, QC
- Internship
Permis de conduire valide requis et doit être capable de se présenter au lieu de formation ou au centre de service local, selon les besoins · Valid driver’s license required and must be capable of reporting to training location or local service center as needed

Tesla

Service Manager

Langford, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: May 26, 2026

Original job description

What To Expect
At Tesla, our Service Managers are the front-line leaders of our service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations, and proactively developing team members to reach their full potential. We hire leaders who want to run a service business and be a part of our mission to accelerate the world’s transition to sustainable energy.

Our Service Managers consistently deliver excellent results across all aspects of the business: customer satisfaction, people leadership, operations, and financials. To succeed at Tesla, you must be energetic, highly organized, smart working, and have a passion for true leadership and our brand.

What You'll Do

Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience

Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring

Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations

Grasp business metrics, lead daily operations to achieve specific goals in productivity, quality, cost, and revenue/margin where applicable

Embrace change, excel in high-pressure situations, exhibit strong prioritization and time management skills, and combine analytical thinking with hands-on problem-solving and a customer-service mindset

Act in the best interest of Tesla, advocate for customers and team success, and demonstrate a passion for Tesla's mission, people, and customers

What You'll Bring

Bachelor’s Degree or equivalent experience

Prior leadership experience in a service-focused industry; automotive expertise is not required

Experience leading teams and managing a diverse group of roles and responsibilities 

Strong and proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities

Experience running complex processes using Lean or other techniques

Valid driver’s license required

, Tesla

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More about this job

Responsibilities

Service Managers at Tesla are responsible for delivering exceptional customer experiences and managing day-to-day operations. They lead team development and ensure high performance across various business metrics.

Requirements

Candidates should have a Bachelor’s Degree or equivalent experience and prior leadership experience in a service-focused industry. Strong experience in leading diverse teams and managing complex processes is also required.

Skills

Customer Satisfaction
Team Leadership
Operations Management
Financial Acumen
Analytical Thinking
Problem Solving
Time Management
Safety Management
Lean Techniques
Technical Acumen
Mentoring
Process Improvement
High-Pressure Situations
Service Trends
Feedback
Engagement

Visa sponsorship

Not detected in the job text

Keywords

Service Manager
Customer Experience
Operations
Team Development
Business Metrics
Productivity
Quality
Cost Management
Revenue
Lean
Technical Repair
Manufacturing
Automotive
Safety
Efficiency
Customer Service

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