Regional Sales Manager – Quebec & Eastern Ontario
We Bring Food to Your Family’s Table
The Erb Group is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes in the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.
Location: Vaudreuil-Dorion, QC or Mississauga, ON
Shift: Monday–Friday, 8:00 a.m.–5:00 p.m.
Travel: Regular travel throughout Quebec and Eastern Ontario, including occasional overnight travel.
Language Requirement: Fully bilingual in French and English.
SUMMARY
The Regional Sales Manager is responsible for developing and executing sales strategies, managing key customer relationships and identifying new business opportunities throughout Quebec and Eastern Ontario.
This position plays an important role in driving revenue growth, strengthening existing customer partnerships and ensuring customers receive exceptional service.
The successful candidate will work closely with internal operations teams to understand customer needs, resolve challenges and develop solutions that support long-term business relationships.
Location & Travel
This position may be based out of either The Erb Group’s Vaudreuil-Dorion, Quebec or Mississauga, Ontario location, depending on the successful candidate’s location.
The Regional Sales Manager will be responsible for supporting customers throughout Quebec and Eastern Ontario, with regular travel required across the assigned territory.
The role is customer-facing and requires frequent in-person meetings, relationship management and visits to Erb locations as needed.
PRIMARY RESPONSIBILITIES
- Develop and execute regional sales strategies to support business growth and revenue objectives.
- Manage and strengthen relationships with existing customers while identifying opportunities to expand accounts.
- Identify, prospect and secure new business opportunities throughout Quebec and Eastern Ontario.
- Conduct regular in-person customer meetings to review service performance, identify challenges and develop solutions.
- Build and maintain strong relationships with key decision-makers and strategic accounts.
- Lead customer negotiations, pricing discussions and contract renewals.
- Monitor sales performance, customer activity and market trends to identify opportunities for improvement and growth.
- Develop sales forecasts, account plans and business development strategies.
- Work closely with Operations, Dispatch and other internal departments to ensure customer expectations are met.
- Address customer concerns and collaborate with internal teams to develop effective solutions.
- Support and develop sales team members through coaching, performance management and ongoing guidance.
- Maintain accurate records of customer interactions, sales opportunities and account activity.
- Represent The Erb Group professionally at customer meetings, industry events and other business development opportunities.
- Travel regularly throughout the assigned territory to maintain strong customer relationships and support business development initiatives.
- Perform other duties as required.
REQUIREMENTS/QUALIFICATIONS
- Fully bilingual in French and English, with the ability to conduct business meetings, presentations and negotiations in both languages.
- Previous sales leadership or management experience, including coaching, developing and managing employees.
- Strong background in B2B sales, business development and strategic account management.
- Transportation, logistics, freight or refrigerated transportation industry experience is strongly preferred.
- Demonstrated ability to develop new business and grow existing customer accounts.
- Experience managing large customer portfolios and building relationships with key decision-makers.
- Strong negotiation, presentation and relationship-building skills.
- Experience with sales forecasting, performance metrics, business planning and revenue targets.
- Ability to identify customer challenges and develop practical, customer-focused solutions.
- Strong organizational, time management and problem-solving skills.
- Proficiency with Microsoft Office and CRM or sales management tools.
- Valid driver's licence and willingness to travel regularly throughout Quebec and Eastern Ontario.
- Ability to work independently while collaborating effectively with internal departments.
- Candidates may be based in Quebec or Ontario, provided they can effectively support the assigned territory and attend in-person customer meetings.
WORKING CONDITIONS
- Regular travel throughout Quebec and Eastern Ontario, including occasional overnight travel.
- Ability to attend and conduct customer meetings and presentations.
- Manual dexterity required to use desktop computer and peripherals.
- Salaried role based on a 45-hour workweek. Schedule will fluctuate based on organizational needs.
Your Cool Work Perks
Benefits available from Day 1!
We’re motivated by doing business with good people and hiring them too.
- Company-paid health insurance plans (health, prescription, dental and vision)
- Company-paid group life insurance
- Long-term disability insurance
- Employee & Family Assistance Program (EFAP)
- Enjoy $1,600 in massage therapy benefits
- TFSA and RRSP savings plans with company match contributions (available after 3 months)
- Profit-sharing opportunity
- Monthly car allowance and mileage reimbursement
- Referral bonus program
- Corporate discounts with Josslin Insurance and GoodLife Fitness
- Educational assistance up to 50%, with specific training required by The Erb Group paid in full
- Career advancement opportunities
- Community and philanthropy opportunities
- Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)
How To Make Your Next Cool Move – Apply Online Today!
Having trouble completing the application? Contact us at 1-800-461-5299 or Recruiting@erbgroup.com.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet almost every qualification. At The Erb Group, we’re committed to continually improving our approach to building a diverse, inclusive, and value-driven workplace. If you’re excited about this role but your past experiences don’t align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others!
The Erb Group is an equal opportunity employer and is committed to providing an inclusive and barrier-free work environment, including all stages of the hiring process. If you require accommodation, please contact recruiting@erbgroup.com or call 1-800-461-5299. All information received in relation to accommodation will be kept confidential.
We thank all those who apply. Only those selected for further consideration will be contacted.
