The Outreach Counselor provides assessment, planning, and implementation of support services to help individuals achieve personalized goals for independent living. They work closely with families, Community Living British Columbia (CLBC), and support networks to ensure the delivery of quality, person-centered care.
Outreach Counselors at Burnaby Association for Community Inclusion (BACI) ensures that the people supported can pursue personalized goals in a valued and supportive environment. An Outreach Counselor provides assessment, planning and implementation of support for individuals receiving service through the department. The position supports individuals to achieve skills and knowledge to assist them in their daily independent living in the community. This position works closely with Community Living British Columbia (CLBC) and the individual's family and support network to ensure the establishment of meaningful goals and the delivery of quality service.
Position
Regular Full-Time Outreach Services - Counselor
Location: Community Based
Salary
$29.22 /hour
Hours
37.5 hours per week
Schedule: Monday – Friday as per schedule
Knowledge and Skills
- Demonstrated skill and ability in coaching, training, and supporting people with developmental disabilities to identify and accomplish a potentially broad range of goals.
- Must have strong interpersonal skills and ability to connect with people who may have mental health issues, and/or substance abuse issues etc.
- Considerable background in direct program delivery in the Community Living field with a demonstrated working knowledge of community-based programs and CLBC.
- Knowledge of the principles of harm reduction is an asset. Ability to design and implement person centred supports.
- Well-developed interpersonal, oral, and written communication skills including the ability to be non-judgmental, respectful, and empathetic.
- Good organization and time management skills and the ability to work effectively with families, social workers, CLBC facilitators and professionals.
- Willingness and ability to work flexible hours and/or weekends and evening. Working knowledge of computers is required.
Qualifications
- Graduation from a university or Community College with a degree or diploma in Human Services. An equivalent of education and experience may be considered.
- First Aid, CPR, TB clearance and a valid unrestricted Class 5 BC Driver’s license required. Use of personal vehicle required.
Perks
- First Aid will be provided by BACI.
- Have access to BACI Wellness Program – staff gatherings, birthday off, staff appreciation.
- Are eligible for a defined pension plan and receive benefits after 3 months.
- Work in a supportive team environment where people share the values of inclusion and believe in the inherent value of all people.
- Have a meaningful impact on the life of vulnerable people every day.
- Access opportunities for growth and professional development.
- Work in a unionized setting.
This position is open to all candidates and requires Union membership. This position requires clear criminal record search as per the Criminal Record Review Act, TB screen/self-assessment, Vaccination/Immunization status disclosure are required.
Requirements
Candidates must hold a degree or diploma in Human Services and possess a valid Class 5 BC Driver’s license. The role requires experience in the Community Living field and the ability to pass a criminal record check and health screenings.
- bachelor degree
- professional certificate
- Coaching
- Organization
- Training
- Time management
- Communication skills
- Interpersonal skills
- Case management
- Mental health support
- Person-centered support
- Harm reduction
- Substance abuse support
- Support for developmental disabilities
- Community-based program delivery
Benefits
- Wellness program
- Professional development opportunities
- Health benefits
- Birthday off
- Defined pension plan
- Staff gatherings
- Staff appreciation
- First aid training provided
Posting details
Employment type Full Time
Work arrangement On Site
Experience 2-5 yrs
Salary CA$29 - CA$29/hr
Location Burnaby, British Columbia
Posted Oct 2, 2026
Application Employer website
