Hotel front desk agent jobs in Canada

Find hotel front desk agent jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 3, 2026

Hiring at a glance

View jobs

Open jobs: 337
Employers: 163

Advertised starting pay

Average starting payCAD / hour: $19.55Across 96 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 0%0 listings
On-site: >99%336 listings

Not specified: <1% (1 listing)

Employers hiring include Northland Properties (32), Algonquin Resort (22), Club Med (21).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Hotel front desk agent jobs in Canada

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Added 27 mins ago
AC
Guest Service Agent- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
Guest Service Agent - New Lodge Opening Near Chapleau, ON
Added 5 hours ago
Guest Service Agent- Remote Lodge Chapleau, ON
Aramark
Timmins, ON
Guest Service Agent - New Lodge Opening Near Chapleau, ON
Added 5 hours ago
FH
Front Desk Agent
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will
Added 6 hours ago
LH
Guest Service Agent - PT
Level Hotels & Furnished Suites
Vancouver, BC
- $21 to $24 CAD / hour
- Part-time
…relationships with residents and vendors. As Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to…
Added 8 hours ago
MA
Customer / Guest Service Agent
Maintair Aviation
Timmins, ON
- Full-time
…are currently seeking candidates for CUSTOMER / GUEST SERVICE AGENT based in Timmins,…
Added 9 hours ago
Front Desk Agent
Coast Hotels
Victoria, BC
The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office.
Added 9 hours ago
MA
Customer / Guest Service Agent
Maintair Aviation
Windsor, ON
- Part-time
…are currently seeking candidates for CUSTOMER / GUEST SERVICE AGENT based in Windsor,…
Added 10 hours ago
A
Guest Service Agent - Night Auditor (Full Time)
AccorHotel
Edmonton, AB
- Full-time
Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it…
Added 11 hours ago
A
Front Desk Agent
AccorHotel
Banff, AB
- Full-time
Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will
Added 1 day ago
CG
Guest Service Agent Canalta Hotel
Canalta Group
Camrose, AB
- Full-time
7 Star Service is in our DNA and the Canalta Hotel Family is looking for our next secret weapon to join our team. This position won't bore you as everyday will be a new and exciting…
Added 3 days ago
CH
Guest Service Agent - Seasonal Part-Time
Crescent Hotels & Resorts
Rossland, BC
- Part-time
Added 4 days ago
CB
front desk agent
Canadas Best Value Inn & Suites
Charlottetown, PE
- Part-time
Provide information on hotel facilities and services
Added 4 days ago
OH
Full-time Guest Service Agent
Omni Hotels & Resorts
Toronto, ON
- Full-time
With a legacy spanning over 120 years, The Omni King Edward Hotel stands as Toronto’s first and longest-standing luxury hotel. Blending rich history with timeless elegance and modern…
Added 4 days ago
MN
Front Desk Agent
Métis Nation-Saskatchewan
Saskatoon, SK
- Part-time
…objectives of MN-S and will provide a range of guest services as a Front Desk…
Added 4 days ago
HR
Front Desk Agent - Hotel Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $20.05 CAD / hour
- Part-time
Added 5 days ago
BW
guest services agent - hotel
Best Western Plus Okotoks Inn & Suites
Okotoks, AB
- Full-time
Provide information on hotel facilities and services
Added 6 days ago
AC
Guest Service Agent- Remote Lodge Chapleau, ON
Aramark Canada
Chapleau, ON
- Full-time
Guest Service Agent - New Lodge Opening Near Chapleau, ON
Added 6 days ago
Guest Service Agent
Northland Properties
Toronto, ON
Added 6 days ago
PH
front desk agent
PHI Hotel Group
Kamloops, BC
- Full-time
Provide information on hotel facilities and services
Added 6 days ago
PH
front desk agent
PHI Hotel Group
Kamloops, BC
- Full-time
Provide information on hotel facilities and services
Added 6 days ago
PH
front desk agent
PHI Hotel Group
Vernon, BC
- Full-time
Provide information on hotel facilities and services
Added 7 days ago
Guest Service Agent
Northland Properties
Langley (District), BC · Langley, BC
Added 7 days ago
PL
Front Desk Agent
Pomeroy Lodging
Dawson Creek, BC
- Full-time
We are looking for a Front Desk Agent to join our team!
Added 7 days ago
M
Front Desk Agent
Marriott
Montreal, QC
- Full-time
Added 7 days ago
Guest Service Agent
Northland Properties
Dartmouth, NS

AccorHotel

Front Desk Agent

Banff, AB, Canada

At three years the pay rate for this role would be $25.65. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: At three years the pay rate for this role would be $25.65.
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will be at the forefront of our guest experience.

Starting Rate: $20.18 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $25.65.

Start date would be earlier if candidates have their own accommodations.

Job Duties Include:

Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:

Consistently offer professional, friendly and engaging service
Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed
Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each Guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow departmental and hotel policies, procedures, service and safety standards
Other duties as assigned

Qualifications

Your Skills & Qualifications:

Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights
Previous experience in Front Desk or customer service an asset
Previous Property Management System (PMS) experience an asset
Proficient in the English language (verbal & written), second language an asset
Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees.
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

Apply About employer

More about this job

Responsibilities

The Front Desk Agent is responsible for providing professional and engaging service while managing guest check-ins, check-outs, and account settlements. They must also document guest requests and complaints while ensuring all hotel service and safety standards are consistently met.

Requirements

Candidates should have previous customer service or front desk experience and proficiency in a Property Management System. Strong communication, organizational, and problem-solving skills are required, along with the ability to work flexible shifts including weekends and overnights.

Skills

Customer service
Communication
Problem solving
Property management system
Up-selling
Administrative skills
Organizational skills
Analytical skills
Interpersonal skills
Teamwork
Guest relations
Conflict resolution

Benefits

Subsidized staff accommodation
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics
Fertility drugs
Gender affirmation
Employee travel program
Food and beverage discounts
Fitness centre access
Spa discounts
Golf course discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hospitality
Guest Experience
Property Management System
PMS
Customer Service
Up-selling
Resort
Hotel Operations
Check-in
Check-out
Service Standards
Administrative
Communication
Problem Solving
Teamwork
Shift Work
Banff
Fairmont
Accor

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