Hotel front desk agent jobs in Canada

Find hotel front desk agent jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Nov 2, 2026

Hiring at a glance

View jobs

Open jobs: 329
Employers: 160

Advertised starting pay

Average starting payCAD / hour: $19.54Across 95 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 0%0 listings
On-site: >99%328 listings

Not specified: <1% (1 listing)

Employers hiring include Northland Properties (32), Algonquin Resort (22), Club Med (21).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Hotel front desk agent jobs in Canada

Email me new jobs Save this search

Added 5 mins ago
A
Front Desk Agent
AccorHotel
Banff, AB
- Full-time
Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will
Added 1 day ago
CG
Guest Service Agent Canalta Hotel
Canalta Group
Camrose, AB
- Full-time
7 Star Service is in our DNA and the Canalta Hotel Family is looking for our next secret weapon to join our team. This position won't bore you as everyday will be a new and exciting…
Added 3 days ago
CH
Guest Service Agent - Seasonal Part-Time
Crescent Hotels & Resorts
Rossland, BC
- Part-time
Added 3 days ago
CB
front desk agent
Canadas Best Value Inn & Suites
Charlottetown, PE
- Part-time
Provide information on hotel facilities and services
Added 3 days ago
OH
Full-time Guest Service Agent
Omni Hotels & Resorts
Toronto, ON
- Full-time
With a legacy spanning over 120 years, The Omni King Edward Hotel stands as Toronto’s first and longest-standing luxury hotel. Blending rich history with timeless elegance and modern…
Added 3 days ago
MN
Front Desk Agent
Métis Nation-Saskatchewan
Saskatoon, SK
- Part-time
…objectives of MN-S and will provide a range of guest services as a Front Desk…
Added 3 days ago
HR
Front Desk Agent - Hotel Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $20.05 CAD / hour
- Part-time
Added 5 days ago
BW
guest services agent - hotel
Best Western Plus Okotoks Inn & Suites
Okotoks, AB
- Full-time
Provide information on hotel facilities and services
Added 5 days ago
AC
Guest Service Agent- Remote Lodge Chapleau, ON
Aramark Canada
Chapleau, ON
- Full-time
Guest Service Agent - New Lodge Opening Near Chapleau, ON
Added 6 days ago
Guest Service Agent
Northland Properties
Toronto, ON
Added 6 days ago
PH
front desk agent
PHI Hotel Group
Kamloops, BC
- Full-time
Provide information on hotel facilities and services
Added 6 days ago
PH
front desk agent
PHI Hotel Group
Kamloops, BC
- Full-time
Provide information on hotel facilities and services
Added 6 days ago
PH
front desk agent
PHI Hotel Group
Vernon, BC
- Full-time
Provide information on hotel facilities and services
Added 6 days ago
Guest Service Agent
Northland Properties
Langley (District), BC · Langley, BC
Added 6 days ago
PL
Front Desk Agent
Pomeroy Lodging
Dawson Creek, BC
- Full-time
We are looking for a Front Desk Agent to join our team!
Added 7 days ago
M
Front Desk Agent
Marriott
Montreal, QC
- Full-time
Added 7 days ago
Guest Service Agent
Northland Properties
Dartmouth, NS
Added 8 days ago
L
Bakery Night Clerk - Full Time
Longo's
King City, ON
- Full-time
Added 9 days ago
PL
Guest Service Agent
Pomeroy Lodging
Jasper, AB
- Full-time
Added 9 days ago
PL
Guest Service Agent
Pomeroy Lodging
Canmore, AB
- Full-time
Added 9 days ago
RH
Front Desk Agent
Rosewood Hotel Georgia
Vancouver, BC
- Full-time
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
Added 9 days ago
Front Desk Agent
Rosewood Hotel Group
Vancouver, BC
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
Added 9 days ago
HC
Front Desk Agent/Relief Night Audit
H2 Canmore Lodging
Canmore, AB
- Full-time
We are seeking a full-time Guest Service Agent. Shifts will vary from 7 am to 11 pm.
Added 10 days ago
Guest Service Agent
Northland Properties
Terrace, BC
Added 10 days ago
M
Front Desk Agent
Marriott
Montreal, QC
- Full-time

Pomeroy Lodging

Front Desk Agent

Dawson Creek, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!

Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Answers phones and welcomes guests in a prompt and courteous manner.
Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
Efficiently books guest reservations requested by phone, in person, or online.
Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.

Experience/Passions/Education

Post-Secondary education in hotel/hospitality management or events planning required
Minimum 1 year of experience in a Front Desk Position or similar guest service role in the hotel industry preferred
Opera PMS experience and knowledge of Lightspeed PMS is an asset
Technically Proficient
Strong communication and interpersonal skills.

Hourly Pay Range

Starting at $19.10 per hour

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Apply About employer

More about this job

Responsibilities

Create a welcoming, professional first impression, respond to guest needs and complaints, and keep the front desk, lobby, and entrance presentable. Manage reservations, arrivals and departures, check-ins and check-outs, transactions, guest information, VIP amenities, and room revenue goals.

Requirements

Post-secondary education in hotel or hospitality management or event planning is required. At least one year of front desk or similar hotel guest-service experience is preferred; Opera PMS experience and knowledge of Lightspeed PMS are assets, along with strong communication and interpersonal skills.

Skills

Guest Service
Problem-Solving
Organization
Communication
Interpersonal Skills
Complaint Resolution
Reservation Booking
Check-In and Check-Out Processing
Transaction Processing
Revenue Maximization
Attention to Detail
Opera PMS
Lightspeed PMS

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Additional Learning Opportunities
Personal and Professional Growth Opportunities
Five Personal Days After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hospitality
Hotel Operations
Guest Service
Guest Complaints
Reservations
Check-In
Check-Out
Room Revenue
VIP Amenities
Opera PMS
Lightspeed PMS
Hotel Services
Event Planning
Hotel Management
Night Audit

Report this job