Job Description
On behalf of our Healthcare client, Affinity is looking for a Change Management Consultant who will lead the people side of change to support the successful adoption of standardized project management practices, governance processes, roles and responsibilities, and the CPMS platform. They will help strengthen project oversight, accountability, and decision-making across capital projects in support of BC Housing's business transformation objectives. They will work closely with the Strategic Transformation Team, Development & Asset Strategies Branch, project sponsors, leaders, subject matter experts, and enabling functions to ensure successful adoption, readiness, and sustainment.
Responsibilities
- Change Management application: Applies change management principles, methodologies, and best practices using both planned and adaptive approaches that are fit-for-purpose to the initiative. Conducts change diagnostics to identify adoption risks, organizational readiness, stakeholder impacts, and conditions for success, and translates findings into practical strategies and interventions that support sustained behavioural change, stakeholder commitment, and adoption of new ways of working.
- Organizational assessment, adoption analysis, and risk-informed recommendations: Serves as a trusted advisor to the Executive Sponsor, Business Sponsor, and Core Project Team, working closely with the STT Lead to provide assessment, challenge, and guidance on stakeholder dynamics, organizational readiness, and adoption risks. Supports Business Sponsor in understanding the implications of project decisions on successful adoption outcomes.
- Stakeholder & organizational diagnosis: Assess stakeholder needs, readiness, impacts, organizational conditions, and adoption barriers. Identifies root causes of resistance and implementation risks and recommends targeted interventions to improve change outcomes.
- Change strategy and execution: Develop and implement change management strategies, plans, and deliverables, including stakeholder engagement, communications, readiness, training, adoption measurement, and sustainment activities aligned to business outcomes.
- Change leadership enablement: Assess DAS change leadership capabilities and support the development and delivery of change leadership learning, coaching, tools, and resources in partnership with Leadership & Learning. Provide change leaders with guidance and coaching on sponsorship actions to strengthen collective ownership, adoption, and sustainment.
- Stakeholder management: Partner with project leaders and sponsors to identify, assess, and engage stakeholders across impacted business areas. Analyze stakeholder perspectives, organizational dynamics, and sources of support or resistance, and provide recommendations that inform project decisions, change strategies, communications, readiness activities, and adoption plans.
- Learning & capability development: Assess learning and capability needs and partner with subject matter experts, vendors, Leadership & Learning, and other learning resources to support the design and implementation of role-based learning and capability development strategies. Translate business, process, role, and system changes into learning requirements and ensure technical training materials provided by the vendor are integrated with BC Housing's future-state business processes, roles, responsibilities, and ways of working. Develop or coordinate supporting learning materials, performance support resources, and adoption activities to enable successful transition and sustained adoption.
- Measurement, reporting & continuous improvement: Develop and implement a change measurement framework aligned to project objectives and desired behavioural outcomes. Collect, analyze, and synthesize qualitative and quantitative data (e.g. from surveys, interviews, focus groups, training evaluations) to identify trends, risks, barriers, and opportunities. Regularly report findings to project leaders and sponsors and recommend adjustments to change interventions based on emerging insights.
Qualifications
- Minimum 7 years of experience in change management supporting adoption of IMT-enabled business transformation initiatives in large, complex organizations.
- Demonstrated ability to conduct organizational change diagnostics, stakeholder assessments, readiness assessments, and adoption risk analyses, and translate findings into actionable plans and recommendations.
- Experience partnering with senior leaders, sponsors, and project teams to support alignment, sponsorship, and successful adoption of change.
- Experience developing change measurement approaches, adoption metrics, and reporting frameworks.
- Excellent analytical, problem-solving, communication, presentation, facilitation, and relationship-building skills.
- Strong knowledge and practical application of change management methodologies and best practices.
- Bachelor's degree in Business Administration, Organizational Development, Industrial Psychology, or a related discipline.
- Prosci Certification (or equivalent recognized change management certification).
- Experience working in or with the public sector.
- Experience supporting large-scale business transformation initiatives involving changes to governance, processes, roles, accountabilities, and ways of working.
- Experience supporting project management and portfolio management capability building initiatives.
Affinity Earn
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About Affinity
Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.
For more information on Affinity, please visit www.affinity-group.ca
Job Number: 14005
