At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
The RSPI Clerk manages patient registration, switchboard operations, and the integrity of health records through scanning and auditing. They also handle financial duties, including receiving payments and managing trust accounts for residents.
Requirements
Candidates must have a Grade 12 diploma, proficiency in Microsoft Office, and a Medical Terminology Certificate. A minimum keyboarding speed of 40 wpm and fluency in English are required.
Education
- high school
- professional certificate
Working hours
40 hours per week
Skills
- Patient Registration
- Switchboard Operation
- Health Record Management
- Medical Terminology
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Keyboarding
- Financial Record Keeping
- Patient Interviewing
- Connect Care
- Data Entry
- Customer Service
- Wayfinding
- Information Disclosure
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
- Finance & Accounting
Keywords
- Connect Care
- Health Information Management
- Patient Registration
- Medical Terminology
- Switchboard
- Electronic Clinical Information System
- Health Records
- Financial Records
- MOA
- Unit Clerk
- Healthcare Administration
- Data Integrity
- Patient Demographics
- Insurance Validation
- AUPE GSS
Original job description
Your Opportunity:
Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The RSPI Clerk maintains the integrity of the health record through retrieving, preparing, scanning paper records to the Electronic Clinical Information System and auditing scanned records. The position responds to telephone requests for access and disclosure in accordance with department, zone and legislative requirements. Interviewing and Registration of patients utilizing health care information system (Connect Care) to include the collection/verification of patient's demographic information as well as validating insurance, financial information, and other necessary forms. This process includes reception, application of identification wristbands on patients, providing wayfinding, creating unique life time identifiers for non-residents of Alberta and other clerical duties to support the registration process. Provides reception services, operating the switchboard and directing calls or taking messages as appropriate, opening and closing the office, wayfinding, greeting clients and families. Monitors security cameras if applicable and code phones/alerts as required in the site. Provides information to internal and external care providers on request. Performs financial duties such as receiving payments on accounts, providing safekeeping, and where applicable assisting residents with trust accounts. As required. Completion of Grade 12 or equivalent.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: NZ HIM Registration - Westlock Healthcare Centre Primary Location: Westlock Healthcare Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 18-SEP-2026 Employee Class: Regular Full Time Date Available: 05-OCT-2026 Hours per Shift: 5, 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Working knowledge of Microsoft Outlook, Word and Excel. Medical Terminology Certificate or equivalent (testing will be conducted). Fluent in written and spoken English language. Accurate and proficient keyboarding skills of a minimum of 40 wpm required (testing will be conducted).
Preferred Qualifications:
MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.
