At a glance
Automatically prepared from the listing. Check the original description for the full requirements.
Jump to the original descriptionResponsibilities
The Administrative Support III is responsible for patient scheduling, registration, and managing patient information within care systems. The role involves collaborating with providers and nurses to coordinate treatments, diagnostics, and clinical trials.
Requirements
Requires a high school diploma and specialized training as a Medical Office Assistant or Unit Clerk, including a typing test of 40 wpm. Candidates must have at least 3 months of recent experience in scheduling or registration and be physically able to lift 25 pounds.
Education
- high school
- professional certificate
Working hours
39 hours per week
Skills
- Patient Scheduling
- Medical Registration
- Medical Terminology
- Connect Care
- Schegistrar
- Customer Service
- Typing (40 wpm)
- Interpersonal Communication
- MS Office
- ARIA
- Netcare
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Healthcare
- Patient Information
- Medical Office Assistant
- Unit Clerk
- Connect Care
- Schegistrar
- ARIA
- Netcare
- Medical Terminology
- Patient Scheduling
- Registration
- Referrals
- Health Information Management
- MS Office
- Windows
- Word
- Excel
- Outlook
Original job description
Your Opportunity:
Reporting to the Supervisor of Registration, Switchboard and Patient Information (RSPI), the Administrative Support III is responsible for patient scheduling, and may be responsible for Registration, Reception, patient calls, or Referrals. As an Administrative Support III registration clerk, you provide a critical function in obtaining patient information and accurately entering information in the patient care systems. This position is expected to communicate effectively to provide exceptional customer service to the patients, clients and the general public. If required, as a Registration and scheduling clerk, you manage assigned clinics that require collaboration with the Providers, Nurses, and Unit Clerks for corresponding treatments, diagnostics, or clinical trials. Health Shared Services offers a challenging work environment that provides support and opportunities for personal achievement and career growth.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Health Information Management Primary Location: Arthur Child Cancer Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 22-SEP-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 05-OCT-2026 Temporary End Date: 08-OCT-2027 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Medical Office Assistant, Unit Clerk Specialty and/or Post-secondary education applicable to the position with Medical Terminology from a recognized training program - test will be administered. Minimum typing speed of 40 wpm - test will be administered. Familiar with the Connect Care Registration or Schegistrar with Referrals role. Minimum 3-month experience within the last two (2) years specifically in Scheduling, Registration or referrals. Strong verbal and written English communication skills. Outstanding interpersonal and telephone skills. Ability to work within a multi-disciplinary environment with constant interruptions and changing work demands. Must be physically able to sit and stand for long periods of time. Must be able to bend and lift approximately 25 pounds.
Preferred Qualifications:
Critical thinking skills, knowledge of ARIA and Netcare, MS Office (Windows, Word, Excel, Outlook etc.).
