Position Summary
Under the direct supervision of the Director, Total Rewards, the Coordinator supports the Total Rewards Centre of Excellence through the administration of programs including compensation, paid time off, benefits, retirement, and team member perks programs.
Key Accountabilities
- General Total Rewards Team Administration
• Acts as the first line of support for Total Rewards Team inquiries and escalates to appropriate team members as required
• Maintains service level agreements and follows up in timely manner
• Processes vendor invoices
• Maintains the Human Resources team contact list
• Prepares mass team member communications, including letters, announcements and plan documents for review and distribution upon approval
• Maintain the Total Rewards content and resources on the Company intranet
• Drafts and updates standard operating procedures as required - Compensation Support
• Monitors daily hourly team member hours worked and anniversary dates through the Human Capital Management System (HCMS),Oracle, and cloud-based analytics platform, Google Looker, and processes rate changes (step progressions) in accordance with the collective agreement or Company policy
• Processes data entry for hourly team member rate changes due to minimum wage, collective agreement, and non-union general wage increases
• Partners with Payroll Team to process retroactive rate changes within payroll processing timelines
• Maintains and updates hourly wage structure documents and related compensation documentation
• Provides administrative support to the Company sales program including letter preparation, and processing of regular payouts as approved by Operations leadership
• Provides administrative support towards the Company’s compliance of Pay Transparency, Pay Equity, and other legislated requirements - HCMS Reporting and Data Integrity
• Runs regular reports from HCMS in support of Total Rewards, Human Resources, and other operational teams
• Conducts audit of team member data, investigates discrepancies, and collaborates with Human Resources or HCMS teams to correct
• Escalates identified system process errors to senior level team members and/or appropriate HCMS or IT teams
• Works the Human Resources teams to maintain organizational and position hierarchies including creating new jobs and positions or completing appropriate updates within the HCMS. - Paid Time Off Processes
• Works with Payroll to adjust paid time off plan balances related to new hires, job changes, and return to work
• Completes annual processes including applicable payouts, and plan data loads into the HCMS
Education and Qualifications
- Post-secondary education required, preferably in human resources, business administration, or finance
- Minimum 2 years’ experience in total rewards, human resources, or payroll administration required
- Familiarity with HCMS / Human Resources Information System, timekeeping or cloud-based data systems required; Oracle preferred
- Experience in a unionized environment preferred
- Proficient in Microsoft Office applications such as Word, PowerPoint; intermediate-level Excel (lookups, pivot tables, mail merge, etc.) preferred
- Effective verbal, written and presentation skills
- Progressing toward a Total Rewards related designation (Certified Employee Benefits Specialist, Certified Compensation Professional) preferred, or working towards Human resources designation, an asset
- Customer-focused, self-motivated, organized, detailed and able to handle multiple priorities, with an emphasis on continuous process improvement.
- Quick learner when facing new problems and able to think with a short term and long-term focus.
- Demonstrated ability to maintain highly confidential and sensitive information with discretion
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!
The only thing we don’t play games with…..is your career!
Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
We are committed to promoting Responsible Gambling. Learn more about our commitment here,
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!
