Original job description
LOCATION:
Calgary
Position Type
Part-time or Full-time
Position Overview
:
As a Server, you play a vital role in delivering exceptional guest experiences through warm, attentive service and a genuine passion for hospitality. You’ll guide guests through our unique drink and food offerings, provide arcade game recommendations, and ensure each interaction is fun, seamless, and memorable. Beyond service, you'll contribute to a clean and organized environment, assist with restocking and shift transitions, and support your team during busy rushes.
This role requires strong communication skills, the ability to multitask in a fast-paced setting, and a proactive attitude toward guest satisfaction and safety.
Skills And Qualifications
Possess 1-3 years of hands-on experience serving in a restaurant environment is preferred, ensuring confidence and proficiency in providing top-notch service.
Embody qualities such as being fun, dependable, sociable, and genuine, ensuring a positive and welcoming atmosphere for both guests and team members.
Comfortably initiate conversations and interactions with guests, exuding warmth and confidence in every interaction.
Have outstanding time management abilities, adeptly juggling multiple tasks while maintaining efficiency and attention to detail
Stay organized in fast-paced settings while actively contributing as a team player.
Exhibit excellent communication abilities, whether conveying information effectively or actively listening and responding to team members and guests.
Adapt quickly to changing guest needs, shift priorities, and operational demands.
Comfortably work on foot for extended periods, showcasing stamina and resilience in bustling restaurant settings.
Handle physical demands including lifting and reaching, regularly lifting objects up to 25 pounds such as full serving trays, bending to serve food, and reaching to ensure smooth operations and guest satisfaction.
Confidently upsell food and beverage options to enhance guest satisfaction and maximize sales.
Basic knowledge of food safety and sanitation practices, or willingness to be trained.
Must possess valid ProServe certification or be willing to obtain prior to first shift.
Duties & Responsibilities
Create exceptional guest experiences through attentive service and a friendly demeanor.
Educate guests about our diverse drink selection, assisting them in choosing the perfect beverage to complement their experience.
Provide simple instructions on arcade game operation and recommend popular choices to enhance guest enjoyment.
Share the origins and flavors of our authentic international street food options, adding depth to the dining experience.
Maintain a high level of accuracy and honesty in cash handling and POS transactions
Assist with opening and closing duties, including restocking, cleaning, and setup
Maintain cleanliness of service areas, including tables, stations, and restrooms as needed.
Restock supplies and communicate inventory needs to ensure service efficiency
Communicate clearly and collaborate with all team members to support smooth service transitions
Check guest ID when required and monitor guest behavior to ensure safe alcohol consumption and compliance with AGLC and ProServe standards.
Availability Requirements
This role requires flexibility to work evenings, weekends, and holidays. Typical shifts range between 4–8 hours and may extend into late night hours.
Compensation, Perks & Benefits
$15.00 per hour
Gratuity earnings each shift
Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace
Staff Referral Program
Opportunities to grow into leadership roles available for high performers
We thank all candidates for applying. Only those selected for an interview will be contacted.
***All new team members are subject to a 90-day probation period.***
More about this job
Responsibilities
Deliver friendly, attentive service by guiding guests through food and drink options and recommending arcade games. Maintain clean and stocked service areas, handle cash and POS transactions accurately, support shift transitions, and help ensure safe, compliant alcohol service.
Requirements
Restaurant serving experience of 1–3 years is preferred, along with strong communication, time management, multitasking, and teamwork skills. Candidates must be able to meet the physical demands of the role and have valid ProServe certification or be willing to obtain it before their first shift.
Skills
- Guest Service
- Communication
- Time Management
- Multitasking
- Teamwork
- Cash Handling
- Point-of-Sale Transactions
- Upselling
- Food Safety
- Sanitation
- Inventory Restocking
- Alcohol Service Compliance
- Adaptability
- Organization
- Physical Stamina
Benefits
- Gratuity Earnings
- Employee Discounts
- Staff Referral Program
- Leadership Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Customer Service & Support
- Sports & Recreation
Keywords
- Restaurant Service
- Hospitality
- Guest Experience
- Food and Beverage
- International Street Food
- Arcade Games
- Cash Handling
- POS Transactions
- Upselling
- Food Safety
- Sanitation
- ProServe
- AGLC Compliance
- Alcohol Service
- Inventory Restocking
- Opening and Closing Duties
- Cleaning
- Shift Transitions
- Guest ID Checks
