Original job description
LOCATION:
YYZ
Position Type
Part-time or Full-time
Position Overview
As a Server at GRETA, you’re a key part of creating the energy that guests come for. You’ll deliver warm, attentive service while guiding guests through our food, drink, and arcade offerings making every visit feel fun, seamless, and memorable. Beyond service, you'll contribute to a clean and organized environment, assist with restocking and shift transitions, and support your team during busy rushes.
This role is perfect for someone who loves interacting with people, thrives in a fast-paced environment, knows how to balance great service with great vibes, and has a proactive attitude toward guest satisfaction and safety. You’ll work closely with a supportive team to keep service running smoothly, even during the busiest shifts.
Skills And Qualifications
Possess 1-3 years of hands-on experience serving in a restaurant environment is preferred.
Brings an energetic, dependable, and authentic presence that enhances both team morale and guest interactions.
Comfortably initiate conversations and interactions with guests, exuding warmth and confidence in every interaction.
Strong time management skills with the ability to multitask while maintaining efficiency and attention to detail.
Stay organized in fast-paced settings while actively contributing as a team player.
Exhibit excellent communication abilities, whether conveying information effectively or actively listening and responding to team members and guests.
Adapt quickly to changing guest needs, shift priorities, and operational demands.
Handle physical demands including lifting and reaching, regularly lifting objects up to 25 pounds such as full serving trays, bending to serve food, and reaching .
Confidently upsell food and beverage options to enhance guest satisfaction and maximize sales.
Basic knowledge of food safety and sanitation practices, or willingness to be trained.
Team oriented mindset with a willingness to support co-workers during busy periods.
Must be 19+ years of age.
Must possess valid SmartServe certification or be willing to obtain prior to first shift.
Duties & Responsibilities
Create exceptional guest experiences through friendly, attentive, and efficient service
Accurately take food and beverage orders and enter them into the POS
Follow all steps of service in accordance with GRETA standards
Educate guests about our diverse drink selection, assisting them in choosing the perfect beverage to complement their experience.
Provide basic guidance on arcade game operation and recommend popular choices to enhance guest enjoyment.
Share the origins and flavours of our authentic international street food options, adding depth to the dining experience.
Maintain a high level of accuracy and honesty in cash handling and POS transactions
Assist with opening and closing duties, including restocking, cleaning, and setup
Maintain cleanliness of service areas, including tables, stations, and restrooms as needed.
Restock supplies and communicate inventory needs to ensure service efficiency
Communicate clearly and collaborate with all team members to support smooth service transitions
Follow all company policies, procedures and standards of conduct
Check guest ID when required and monitor guest behaviour to ensure safe alcohol consumption and compliance with AGCO and SmartServe standards.
Availability Requirements
This role requires flexibility to work evenings, weekends, and holidays. Typical shifts range between 4–8 hours and may extend into late night hours.
Compensation, Perks & Benefits
$17.60 per hour
Gratuity earnings each shift
Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace
Referral Program
Opportunities to grow into leadership roles available for high performers
Goodlife Membership Corporate Rate
WHY YOU’LL LOVE SERVING AT GRETA
A high-energy, social environment where shifts fly by
A team-first culture that supports each other during busy rushes
Opportunities to build strong service and hospitality skills
Competitive staff perks
We thank all candidates for applying. Only those selected for an interview will be contacted. This job posting is
for a current, open role. We may use technology, including AI, to help review applications as part of our hiring process. These tools support our team but do not replace human review or decision-making.
***All new team members are subject to a 90-day probation period.***
More about this job
Responsibilities
Provide friendly, attentive service by taking and entering orders, guiding guests through food, drinks, and arcade offerings, and handling payments accurately. Maintain clean and stocked service areas, support opening and closing duties, collaborate with the team, and promote safe alcohol service in compliance with applicable standards.
Requirements
Restaurant serving experience of 1–3 years is preferred, along with strong communication, time management, multitasking, teamwork, and guest-service skills. Applicants must be at least 19 years old and hold a valid SmartServe certification or be willing to obtain it before their first shift; food safety knowledge is an asset or can be learned.
Skills
- Guest Service
- Communication
- Time Management
- Multitasking
- Teamwork
- Adaptability
- Upselling
- Cash Handling
- POS Transactions
- Food Safety
- Alcohol Service
- Inventory Restocking
- Attention To Detail
- Conflict And Guest Behavior Monitoring
Benefits
- Gratuities
- Employee Discounts
- Referral Program
- Leadership Growth Opportunities
- GoodLife Membership Corporate Rate
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Customer Service & Support
- Sports & Recreation
Keywords
- Restaurant Serving
- Guest Service
- Food And Beverage
- Arcade Games
- Point Of Sale (POS)
- Cash Handling
- SmartServe
- AGCO Standards
- Alcohol Service
- Food Safety
- Sanitation
- Upselling
- Order Taking
- Restocking
- Inventory Needs
- Opening And Closing Duties
- Shift Transitions
- Teamwork
- Time Management
- Multitasking
- Guest Satisfaction
