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Added 55 mins ago
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Data Analyst
Insight Global
Guelph, ON
- $35 to $50 CAD / hour
- Contract
Added 55 mins ago
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Senior Financial Analyst
Insight Global
Toronto, ON · North York, ON
- $95,000 to $100,000 CAD / year
- Full-time
Added 55 mins ago
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Information Technology Manager
Insight Global
Winnipeg, MB
- $50 to $65 CAD / hour
- Contract
Added 1 hour ago
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Audit Coordinator
Insight Global
Montreal, QC
- $36 to $40.5 CAD / hour
- Contract
Added 2 hours ago
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Senior HRIS Consultant
Insight Global
Toronto, ON
- $70 to $85 CAD / hour
- Contract
Added 2 hours ago
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Customer Service Representative
Insight Global
Mississauga, ON
- $24 to $30 USD / hour
- Full-time
Added 18 hours ago
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Operations Associate
Insight Global
Toronto, ON
- $20 to $22 CAD / hour
- Contract
Added 18 hours ago
IG
Audit Coordinator
Insight Global
Montreal, QC
- $30 to $35 CAD / hour
- Contract
Added 2 days ago
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Sr OpenShift Engineer
Insight Global
Toronto, ON
- $75 to $85 CAD / hour
- Contract
Added 2 days ago
IG
Supply Chain Replenishment Analyst
Insight Global
Kitchener, ON
- Contract
Added 2 days ago
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Full Stack Engineer
Insight Global
Toronto, ON
- $55 to $65 CAD / hour
- Contract
Added 2 days ago
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Millwright
Insight Global
Milton, ON
- $48.01 to $49.26 CAD / hour
- Full-time
Added 2 days ago
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Senior Product Designer
Insight Global
Toronto, ON
- $55 to $68 CAD / hour
- Contract
Added 2 days ago
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Sr Stress Engineer
Insight Global
Mirabel, QC
- $113,000 to $163,000 CAD / year
- Full-time
Added 2 days ago
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Business Analyst
Insight Global
Calgary, AB
- $60 to $70 CAD / hour
- Contract
Added 2 days ago
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Bilingual Junior Technologist - Mechanical
Insight Global
Sainte-Anne-de-Bellevue, QC
- $74,000 to $94,000 CAD / year
- Full-time
Added 2 days ago
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Platform Engineer
Insight Global
Toronto, ON · Greater Toronto Area, Canada
- $70 to $110 CAD / hour
- Contract
Added 2 days ago
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Junior QA
Insight Global
Blainville, QC
- Full-time
Added 2 days ago
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Supplier Quality Specialist
Insight Global
Longueuil, QC
- $26 to $35 CAD / hour
- Contract
Added 2 days ago
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Systems Engineer (Aerospace)
Insight Global
Longueuil, QC
- $35 to $45 CAD / hour
- Contract
Added 2 days ago
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Lead Software Engineer
Insight Global
Burnaby, BC
- Full-time
Added 2 days ago
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Industrial Electrician
Insight Global
Milton, ON
- Full-time
Added 2 days ago
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Project Coordinator
Insight Global
Calgary, AB
- Full-time
Added 3 days ago
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IC Design Verification Engineer
Insight Global
Ottawa, ON
- $110,600 to $152,000 CAD / year
- Full-time
Added 3 days ago
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Network Technician
Insight Global
Mackenzie, BC
- $40 to $45 CAD / hour
- Contract

Insight Global

Customer Service Representative

Mississauga, ON, Canada

$24 to $30 USD / hour · Full-time

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Job details

Pay: $24 to $30 USD / hour
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 1-3 years of customer service, order management, or related experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Description

The Customer Service Representative serves as the primary point of contact for key account customers and specialty teams. This individual will manage customer inquiries, process and track orders, coordinate with distribution and internal business teams, resolve claims and returns, and ensure an exceptional customer experience while supporting Bauer's brands. The role requires strong order management experience, customer relationship skills, and the ability to navigate ERP and order management systems.

Required Skills & Experience

High school diploma or equivalent

1-3 years of customer service, order management, or related experience

Strong written and verbal communication skills

Proficiency with Microsoft 365 (Outlook, Teams, Excel)

Customer-facing experience via phone, email, and digital channels

Strong problem-solving and decision-making skills

Experience working with ERP systems, EDI, order management systems, or B2B customer portals

Ability to manage multiple priorities and maintain professionalism in a fast-paced environment

Experience supporting cross-functional teams and customers

Nice to Have Skills & Experience

SAP experience

Bilingual in English and French

Experience in the sporting goods, consumer products, or apparel industry

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More about this job

Responsibilities

Serve as the primary contact for key account customers and specialty teams by managing inquiries, processing and tracking orders, and coordinating with distribution and internal teams. Resolve claims and returns while supporting an exceptional customer experience across Bauer's brands.

Requirements

Requires a high school diploma or equivalent and 1–3 years of customer service, order management, or related experience. Candidates should have strong communication, customer-facing, problem-solving, and prioritization skills, proficiency with Microsoft 365, and experience with ERP, EDI, order management systems, or B2B portals; SAP, English-French bilingualism, and relevant industry experience are preferred.

Skills

Customer Service
Order Management
Written Communication
Verbal Communication
Microsoft 365
Outlook
Teams
Excel
Problem-Solving
Decision-Making
ERP Systems
EDI
B2B Customer Portals
Cross-Functional Coordination
Claims and Returns Resolution

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Customer Inquiries
Order Processing
Order Tracking
Customer Relationships
Distribution Coordination
Cross-Functional Teams
Claims Resolution
Returns
Microsoft 365
Outlook
Teams
Excel
ERP Systems
EDI
B2B Customer Portals
SAP
Key Accounts
Specialty Teams
Sporting Goods
Consumer Products
Apparel

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