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Added 38 mins ago
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Portfolio Management Specialist
Insight Global
Toronto, ON
- $70 to $75 CAD / hour
- Contract
Added 4 hours ago
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Facility Technician
Insight Global
Quebec, QC · Greater Quebec City Metropolitan Area
- $35 to $40 CAD / hour
- Contract
Added 4 hours ago
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Power BI Analyst
Insight Global
Toronto, ON
- $40 to $50 CAD / hour
- Contract
Added 7 hours ago
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Project Coordinator
Insight Global
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
Added 8 hours ago
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Call Center Representative
Insight Global
Laval, QC
- Full-time
Added 8 hours ago
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Content Designer
Insight Global
Toronto, ON
- $40 to $50 CAD / hour
- Contract
Added 8 hours ago
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Platform Engineer
Insight Global
Vancouver, BC
- $60 to $70 CAD / hour
- Contract
Added 9 hours ago
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Data & Governance Lead
Insight Global
Toronto, ON
- $70 to $75 CAD / hour
- Contract
Added 9 hours ago
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Customer Service Representative
Insight Global
Mississauga, ON
- $35 to $42 CAD / hour
- Contract
Added 9 hours ago
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Marketing Project Manager
Insight Global
Toronto, ON
- $47 to $56 CAD / hour
- Contract
Added 10 hours ago
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Python Developer
Insight Global
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Added 11 hours ago
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Fabricator/Assembler
Insight Global
Burlington, ON
- $24 to $28 CAD / hour
- Full-time
Added 11 hours ago
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Campaign Analyst
Insight Global
Toronto, ON
- Contract
Added 12 hours ago
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Data Center Engineering Technician
Insight Global
Varennes, QC
- $35 to $38 CAD / hour
- Contract
Added 12 hours ago
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Senior Data Governance Analyst
Insight Global
Toronto, ON
- $37 to $42 CAD / hour
- Contract
Added 12 hours ago
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Electrical Engineer
Insight Global
Regina, SK · Greater Regina Metropolitan Area
- $55 to $60 CAD / hour
- Contract
Added 13 hours ago
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Senior Change Manager
Insight Global
Vancouver, BC
- Contract
Added 13 hours ago
IG
Agile Delivery Manager
Insight Global
Toronto, ON
- $75 to $85 CAD / hour
- Contract
Added 13 hours ago
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Senior Test Engineer
Insight Global
Burlington, ON
- $110,000 to $130,000 CAD / year
- Full-time
Added 14 hours ago
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Principal Product Engineer
Insight Global
ON · Ontario, Canada
- $150,000 to $170,000 CAD / year
- Full-time
Added 14 hours ago
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Master Scheduler
Insight Global
Calgary, AB
- $80,000 to $90,000 CAD / year
- Full-time
Added 15 hours ago
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Full Stack Engineer
Insight Global
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Added 16 hours ago
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Data Analyst
Insight Global
Guelph, ON
- $35 to $50 CAD / hour
- Contract
Added 16 hours ago
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Senior Financial Analyst
Insight Global
Toronto, ON · North York, ON
- $95,000 to $100,000 CAD / year
- Full-time
Added 16 hours ago
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Information Technology Manager
Insight Global
Winnipeg, MB
- $50 to $65 CAD / hour
- Contract

Insight Global

Customer Service Representative

Mississauga, ON, Canada

$35 to $42 CAD / hour · Contract

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Job details

Pay: $35 to $42 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Experience: 1-3 years of customer service, order management, or related experience
Posting language: English
Posted: Oct 5, 2026

Original job description

This position will be a 12-month contract onsite in Mississauga, ON.

Required Skills & Experience

High school diploma or equivalent

1-3 years of customer service, order management, or related experience

Strong written and verbal communication skills

Proficiency with Microsoft 365 (Outlook, Teams, Excel)

Customer-facing experience via phone, email, and digital channels

Strong problem-solving and decision-making skills

Experience working with ERP systems, EDI, order management systems, or B2B customer portals

Ability to manage multiple priorities and maintain professionalism in a fast-paced environment

Experience supporting cross-functional teams and customers

Nice to Have Skills & Experience

SAP experience

Bilingual in English and French

Experience in the sporting goods, consumer products, or apparel industry

Job Description

The Customer Service Representative serves as the primary point of contact for key account customers and specialty teams. This individual will manage customer inquiries, process and track orders, coordinate with distribution and internal business teams, resolve claims and returns, and ensure an exceptional customer experience while supporting the client's brands. The role requires strong order management experience, customer relationship skills, and the ability to navigate ERP and order management systems.

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More about this job

Responsibilities

Serve as the primary contact for key account customers and specialty teams by handling inquiries, processing and tracking orders, and coordinating with distribution and internal teams. Resolve claims and returns while delivering an exceptional customer experience and supporting the client’s brands.

Requirements

Requires a high school diploma or equivalent and 1–3 years of customer service, order management, or related experience. Candidates should have strong communication, problem-solving, and decision-making skills; proficiency with Microsoft 365; customer-facing experience across multiple channels; and familiarity with ERP, EDI, order management systems, or B2B portals.

Skills

Customer Service
Order Management
Written Communication
Verbal Communication
Microsoft 365
Outlook
Teams
Excel
Phone, Email, And Digital Customer Support
Problem-Solving
Decision-Making
ERP Systems
EDI
Order Management Systems
B2B Customer Portals
Cross-Functional Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Key Account Customers
Customer Inquiries
Order Processing
Order Tracking
Distribution Coordination
Cross-Functional Teams
Claims
Returns
Customer Experience
Microsoft 365
Outlook
Teams
Excel
ERP Systems
EDI
B2B Customer Portals
SAP
Phone Support
Email Support
Digital Channels
Problem-Solving
Decision-Making
Sporting Goods
Consumer Products
Apparel
English
French

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