We are looking for an experienced Customer Success Manager (CSM) with strong knowledge of Observability, Open Source technologies, Cloud platforms, and DevOps practices. The CSM will be responsible for managing customer relationships, driving adoption and successful implementation of observability solutions, and ensuring customers achieve measurable business value from the platform.
The ideal candidate should understand modern observability concepts including logs, metrics, traces, monitoring, alerting, APM, distributed tracing, and OpenTelemetry, along with familiarity with open-source observability platforms.
