Accounts Receivable Administrator (Collections)
We are seeking a detail-oriented Accounts Receivable Administrator to support collections, cash application, account reconciliations, and customer account management. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, high-volume environment.
Location: 100 Citigate Drive, Ottawa, ON
Vacancy Type: Replacement
DUTIES & RESPONSIBILITIES:
- Manage collection activities (calls and/or written correspondence) utilizing established policies & procedures Review and recommend credit worthiness of both existing and new customers
- Assist with delivering invoices to customers if required
- Assists with month-end and year-end close processes as required
- Compile appropriate information to support refunds and adjustments
- Participate in regular AR reviews with team members and report on AR status (AR summary, suspended customers, action item review, etc.)
- Provide professional customer service while trying to resolve client discrepancies/issues Responsible for customer account reconciliations (external and related party)
- Accountable for reducing delinquency of customer accounts in a goal-oriented organization
- Enlist the efforts of Sales and Senior Management when necessary to accelerate the collection process
- Must communicate & follow-up effectively with Sales department regarding customer accounts on a timely basis. Establish and maintain effective and cooperative working relationships with both external and internal customers Perform other assigned tasks and duties necessary to support the organization
REQUIREMENTS:
- CCP designation would be an asset but is not required
- 2-4 years of related industry and financial experience with preference given to those with experience working in a mid to large company with a high volume of transactions
- Work requires willingness to sometimes work a flexible schedule Strong attention to detail
- Good working knowledge of MS office: Excel, Outlook, etc.
- Strong interpersonal/ communication skills with the ability to work effectively with different levels of the organization
WORKING CONDITIONS:
Standard office environment
Additional hours may be required during the month-end, quarter-end or year-end reporting cycles
COMPENSATION INFORMATION:
The expected range for this position is $45,000 - $57,000 annually. Placement within the range is dependent on a variety of factors including qualifications and experience.
TOMLINSON OFFERS:
- Competitive wages
- Bonus programs
- Employer paid health and dental benefits
- Extensive training programs and tuition reimbursement
- Retirement benefits program
- Family-oriented team environment
- Employee discounts and other rewards programs
The Tomlinson Group of Companies encourages applications from all qualified candidates. Please contact Human Resources if you need accommodation at any stage of the application process or want more information on our accommodation policies. We are committed to leveraging the latest technology to enhance our recruitment process. We may use AI tools in the screening and selection of candidates to efficiently and fairly assess all applicants. A Recruiter will review all results generated by AI. If you have any questions, please contact our HR department.
