Position: Business Analyst
Location: Toronto, ON
Job ID#: RQ11518
Duration: 12 months
Role Overview
We are seeking an experienced Business Analyst to provide a comprehensive range of I&IT business analysis services for stakeholders with diverse business and technology needs. The successful candidate will work with business stakeholders and subject matter experts to gather, document, analyze, and validate business requirements.
The role involves assessing business problems and opportunities, identifying requirements that enable appropriate I&IT solutions, supporting business process improvements, and establishing effective business analysis practices, processes, and standards.
Key Responsibilities
- Lead
and conduct business analysis at varying levels of detail throughout the
project lifecycle.
- Assess
business problems and opportunities and translate business needs into
requirements that can be used to determine appropriate I&IT solutions.
- Lead
and facilitate workshops to elicit, review, document, and confirm business
requirements, business process reengineering, business models, business
rules, and user interface requirements.
- Develop
effective requirements-gathering approaches, including workshops, JAD
sessions, interviews, and mockups.
- Create
user stories and support the development of UX, functional, and technical
designs.
- Conduct
business modeling, use-case modeling, conceptual and logical data
modeling, process and data-flow modeling, business rules definition, and
non-functional requirements analysis.
- Develop
context diagrams, use cases and use-case models, process maps, stakeholder
maps and assessments, and system diagrams.
- Apply
process reengineering concepts to identify business improvements and
cost-effective service-delivery approaches.
- Develop
strategies, business cases, options analyses, cost-benefit analyses, ROI
assessments, and feasibility studies for business I&IT initiatives.
- Develop
performance measures and traceability matrices and conduct follow-up
assessments.
- Monitor
progress, resolve problems, and communicate status to stakeholders.
- Support
quality assurance and user acceptance testing to validate requirements
against system functionality.
- Define
change scope, conduct impact analysis, and develop training and
communication strategies to support end-user adoption.
- Support
ongoing production and configuration management and resolution of
production problems.
- Participate
in request-for-proposal processes, including requirements definition and
evaluation of vendor responses.
- Identify,
assess, communicate, and mitigate risks throughout the project lifecycle.
Business Analysis & Technical Skills
- Strong
experience leading requirements workshops and stakeholder elicitation
sessions.
- Strong
Agile knowledge with the ability to convert complex requirements into
manageable development deliverables.
- Hands-on
experience creating user stories and use cases.
- Experience
supporting UX, functional, and technical designs through iterative
development cycles.
- Experience
with Agile/Scrum environments, including sprint planning and daily
standups.
- Experience
with business process mapping, business functional modeling, business
event modeling, and process reengineering.
- Experience
developing conceptual and logical data models and process/data-flow
models.
- Understanding
of enterprise business architecture.
- Strong
knowledge of the software development lifecycle, software design,
integration, database concepts, and user-interface design principles.
- Experience
with change management, quality assurance, risk management, disaster
recovery planning, and business continuity planning.
- Experience
with business analysis and project management tools such as DevOps, MS
Visio, Figma, CASE tools, and other modeling tools.
- Familiarity
with QA methodologies, testing processes, and UAT.
- Familiarity
with user-centred design principles.
- Knowledge
and understanding of Information Management principles, concepts,
policies, and practices.
- Knowledge
and understanding of AODA and related regulations and standards.
Experience
- Experience
working as a Business Analyst or Functional Consultant on medium to
large-sized projects.
- Experience
developing business cases from start to finish.
- Experience
conducting business analysis reviews, options analysis, and recommending
changes and contingency provisions.
- Experience
providing technical leadership, functional business analysis, and
architecture expertise to project teams and stakeholders.
- Experience
with service delivery management, portfolio/program/project management,
and resource management.
- Experience
assessing business requirements and evaluating alternative technology
solutions to identify cost-effective approaches.
- Experience
planning, coordinating, and leading business analysis, process
improvement, architecture, or infrastructure initiatives within risk,
time, and resource constraints.
- Hands-on
experience working within Agile or Scrum environments.
- Experience
supporting organizational change and end-user adoption.
- Experience
with budget estimation, cost-benefit analysis, and ROI assessments.
- Experience
balancing competing priorities and managing stakeholder expectations.
- Previous
Ontario provincial government or broader public-sector experience is an
asset. ,
Communication & Interpersonal Skills
- Strong
written communication skills and the ability to prepare clear, concise,
and comprehensive reports, reviews, assessments, presentations, and
briefing materials.
- Ability
to explain complex ideas to both technical and non-technical stakeholders.
- Strong
customer-service and stakeholder-management skills.
- Ability
to clearly communicate design concepts and development processes.
- Ability
to adapt to changing requirements and dynamic business environments.
- Strong
analytical, problem-solving, and decision-making abilities.
- Strong
collaboration skills and experience working with cross-functional teams,
including developers, QA professionals, and business stakeholders.
- Strong
interpersonal and negotiation skills with a track record of meeting
deadlines. ,
Must-Have Qualifications
- Demonstrated
experience leading and facilitating workshops to elicit, review, document,
and confirm business requirements, process reengineering needs, business
models, business rules, and user-interface designs.
- Strong
knowledge of Agile methodologies and the ability to break down complex
business requirements into manageable development deliverables.
- Experience
creating user stories and supporting UX, functional, and technical designs
within iterative development cycles.
- Experience
working as a Business Analyst or Functional Consultant on medium to
large-sized projects.
- Enterprise
business architecture experience.
- Experience
developing complete business cases from start to finish.
Nice to Have
- Prior public-sector experience.
Work Arrangement
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve
customers in two ways, we provide:
- Digital
Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
- Recruitment:
Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.
Learn more online at https://www.symbioticgroup.com/home-sd/.
Please submit your most recent resume to: RecDep@symbioticgroup.com
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