Duration: ASAP Start | Contract until February 26, 2027 | Extension Possible | Potential Conversion Opportunity
Schedule: Monday to Friday, 9:00 AM to 5:00 PM | Fixed Shift | Occasional Voluntary Overtime Based on Work Volumes | Hybrid (Currently 2 Days Onsite, May Increase to 4 Days)
Job Description:
Our client is seeking an Operations Officer I to support regulatory reporting and operational processing activities within a dynamic banking environment. This position is primarily focused on back-office operations, data review, transaction processing, and discrepancy remediation related to Electronic Funds Transfer Reporting (EFTR). The ideal candidate will have a balanced operations background with banking experience, strong attention to detail, and the ability to work efficiently in a high-volume environment.
Responsibilities:
- Review data discrepancy and incompleteness alerts for potential remediation.
- Analyze source documents, records, and systems to verify, update, and maintain accurate reporting data.
- Enter, enrich, validate, and verify customer, transaction, and operational data within reporting systems.
- Compile, sort, and verify data accuracy before processing.
- Identify, investigate, and correct data entry errors within established service levels.
- Communicate with internal partners to obtain missing information and ensure timely completion of reporting requirements.
- Support EFTR regulatory reporting activities and ensure compliance with applicable regulations.
- Escalate operational issues, risks, and discrepancies as required.
- Prioritize workload and complete tasks accurately while meeting productivity and service standards.
- Participate in process improvements, knowledge sharing, and continuous learning initiatives.
- Collaborate with internal stakeholders to resolve inquiries in an effective and timely manner.
- Maintain confidentiality and adhere to operational risk and compliance guidelines.
Experience:
- Must have up to 1 year of operations, data entry, data enrichment, regulatory reporting, and/or payments transaction processing experience.
- Must have previous corporate or financial industry experience; banking experience is strongly preferred.
- Experience reviewing and validating data with high accuracy and attention to detail.
- Strong computer skills with the ability to quickly learn internal systems and applications.
- Proficiency with Microsoft Excel and Microsoft Word.
- Ability to work independently and as part of a collaborative team.
- Self-motivated, detail-oriented, and eager to learn.
- Strong organizational and time management skills with the ability to manage high volumes of work and strict deadlines.
- Excellent written and verbal communication skills.
- Experience with EFTR Regulatory Reporting in Canada.
- Business writing experience.
- Professional education or industry certifications.
Education: Secondary Education / High School Diploma required.
Shift Hours: Monday to Friday, 9:00 AM to 5:00 PM
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
Recruiter Details:
Name: Shubham Deep Gautam
Email: shubham.gautam@ustechsolutionsinc.com
Internal ID: # 26-25595
