Responsibilities
View English and Inuktitut version
- Welcome all clients with kindness, respect and without judgment.
- Develop supportive relationships with residents through which they can realize their future housing, employment and lifestyle goals with the aim of achieving independence while maintaining professional boundaries.
- Offer clients support based on a harm reduction, recovery-based approach.
- Provide practical help and support to residents to ensure they:
- Maintain their personal health and hygiene including the eating of a healthy diet, shopping and cooking.
- Have sufficient budgeting skills to enable them to manage their own tenancy, helping them when necessary through mentoring &support.
- Receive up to date information on community resources available to residents.
- Have the opportunity to get involved with local groups, and fulfill identified goals (e.g. voluntary work, employment, education, etc.)
- Are able to attend appointments connected with their health and well-being. This will involve occasionally accompanying residents to appointments and/or arranging transportation.
- Safely store medications and take as prescribed
- Know how to complete minor maintenance and repairs such as fix a leaky faucet, put up a shelf, paint, etc.
- Promote and encourage clients to maintain an optimum level of health, wellbeing and self-esteem
- Support clients with problem solving, compatibility, conflict resolution and crisis intervention.
- Develop effective working relationships with other agencies involved in resident’s care and support.
- Provide eviction prevention information/training to tenants and landlords.
- In consultation and collaboration with the Supportive Housing Case Manager provide the level and type of support that is required for each individual
- Work within a team, supporting colleagues and attending team meetings, recording and sharing information appropriately and confidentially.
- Be aware of organization’s values, policies & procedures current at any time and carry out duties accordingly.
- Undertake all core training required for this post and other training and professional development activities as required.
Qualifications
- A certificate or diploma in community studies, criminology, mental health/addictions, psychology or related field (or equivalent combination of education and experience)
- Training in the following areas: Non-Violent Crisis Intervention, ASIST, Intergenerational Trauma & Addictions, Recovery Model, Housing First Approach, and First Aid
- Clear Record of Conduct
- Ability to work effectively with those who face issues of homelessness, mental health problems and addictions
- Understanding of, and a commitment to, a relationship-based approach to work
- Good organization skills with the recognition that planned activities need to be flexible when working in a fast-paced environment.
- Be adaptable and flexible in order to respond to change and/or crisis.
- The ability to advocate for clients.
- Ability to work shift work and flexible hours.
Assets
- Bilingual in Inuktitut and English
Benefits
Department: Health & Social Development
Location: Happy Valley-Goose Bay, NL
Term: Casual
Closing Date: November 23, 2026
How To Apply
Please submit your resume to careers@nunatsiavut.com
Applications should be submitted before 4:30 pm on closing day.
