The Field Service Technician will perform emergency service, preventative maintenance, repairs, and troubleshooting for customer generators. They will also build strong customer relationships and maintain company tools and materials.

Requirements

Candidates should have a minimum of 3 years of experience as a generator field service technician and possess a college-level Power Generation Diploma or equivalent. A valid AB driver's license and strong electrical and mechanical troubleshooting skills are also required.

Experience

5 to 10 years

Education

professional certificate

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Generator Field Service
Electrical Systems
Mechanical Troubleshooting
Customer Service
Communication Skills
Time Management
MS Office Suite
Diesel Engines
Natural Gas Engines
Preventative Maintenance
Repairs
Troubleshooting
Load Bank Testing
Transfer Switches
Programming
Inventory Management

Benefits

Comprehensive Medical
Dental
Vision Benefits
Employer RRSP Matching Program
Health & Wellness Spending Accounts
Employee Assistance Program
Paid Time Off
Statutory Holidays
Tuition Reimbursement
Professional Development Opportunities
Company Vehicle
On-Site Parking

Visa sponsorship

Not detected in the job text

Keywords

Field Service Technician
Generators
Electrical Components
Transfer Switches
Load Bank Tests
Diesel
Natural Gas
Preventative Maintenance
Troubleshooting
Customer Relationships
MS Office
Power Generation
Mechanical Skills
Electrical Skills
Time Management
Communication
Inventory Management

Original job description

What You’ll Do – The Role

Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
Test, measure, and verify electrical component operations, including energized components and electrical fields.
Program, test, and connect transfer switches.
Program, test, and trouble shoot both generators set and synchronizing controls system.
Conduct startups and load bank tests as required.
Operate / diagnose engine driven gensets powered by diesel or natural gas.
Build strong customer relationships by engaging in positive, professional communications.
Maintain all company tools and materials, including an accurate inventory of parts.
Communicate with the Supervisor on all aspects of service.
Complete required service and equipment performance reports as required.

What You Need

Minimum 3 years’ experience as a generator field service technician (preferred)
College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
A valid AB driver's license in good standing.
Working knowledge of D/C and A/C electrical systems.
Mechanical, engine, and electrical trouble shooting skills.
Superior customer service skills and track record.
Professional verbal and written communication skills.
Comfortable using MS Office suite including Outlook suite.
Strong time management skills.
The ability to work efficiently with minimal supervision.

Working Conditions

After hours On-Call – Required
Heavy lifting and physical exertion is required
Ability to work irregular hours / overtime
Full time position plus approved OT
Willing to work locally and throughout the Province of Alberta
Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

We Offer

Comprehensive medical, dental, and vision benefits.
Employer RRSP matching program.
Health & wellness spending accounts and Employee Assistance Program.
Paid time off and statutory holidays.
Tuition reimbursement and professional development opportunities.
Company vehicle for select roles and on-site parking.

Apply by Nov 9, 2026

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Details last changed Sep 16, 2026. About these details

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