Insight Global

Business Consulting and Services · Canada

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Datacenter Technician
Insight Global
Boisbriand, QC
- $24 to $27 CAD / hour
- Contract
Added 1 hour ago
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UAT Lead
Insight Global
Toronto, ON
- $90 to $100 CAD / hour
- Contract
Added 1 hour ago
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Sr Business Project Manager
Insight Global
Toronto, ON
- $75 to $85 CAD / hour
- Contract
Added 2 hours ago
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Quality Assurance Automation Engineer
Insight Global
Waterloo, ON
- $26 to $28 CAD / hour
- Contract
Added 2 hours ago
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QA Automation Specialist
Insight Global
St. Jacobs, ON
- $27 to $29 CAD / hour
- Contract
Added 2 hours ago
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Business Analyst
Insight Global
Guelph, ON
- $75,000 to $85,000 CAD / year
- Full-time
Added 2 hours ago
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Civil Project Manager
Insight Global
AB · Alberta, Canada
- $100,000 to $180,000 CAD / year
- Full-time
Added 3 hours ago
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Digital Strategy Manager
Insight Global
Toronto, ON
- $43 to $49 CAD / hour
- Contract
Added 3 hours ago
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Information Technology Manager
Insight Global
Winnipeg, MB
- $30 to $40 CAD / hour
- Contract
Added 3 hours ago
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Business System Analyst
Insight Global
Toronto, ON
- $61 to $64 CAD / hour
- Contract
Added 3 hours ago
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Test Software Developer - Embedded Systems
Insight Global
Sainte-Anne-de-Bellevue, QC
- $50 to $55 CAD / hour
- Contract
Added 3 hours ago
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Data Governance Manager
Insight Global
Toronto, ON
- $68 to $80 CAD / hour
- Contract
Added 3 hours ago
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Talent Acquisition Specialist
Insight Global
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Added 3 hours ago
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Security Software Engineer
Insight Global
Toronto, ON
- $190,000 to $210,000 CAD / year
- Full-time
Added 3 hours ago
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UAT Lead, Finance Transformation
Insight Global
Toronto, ON
- $90 to $105 CAD / hour
- Contract
Added 3 hours ago
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Software Engineer
Insight Global
Toronto, ON
- $55 to $62 CAD / hour
- Contract
Added 4 hours ago
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Customer Service Representative
Insight Global
Oshawa, ON · Greater Oshawa Metropolitan Area
- Contract
Added 4 hours ago
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Python Developer
Insight Global
Toronto, ON
- $40 to $42.75 CAD / hour
- Contract
Added 4 hours ago
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Growth Product Manager
Insight Global
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
Added 4 hours ago
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Talent Acquisition Specialist
Insight Global
Toronto, ON
- $35 to $45 CAD / hour
- Contract
Added 4 hours ago
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Insights Analyst
Insight Global
Woodbridge, ON
- $40 to $55 CAD / hour
- Contract
Added 4 hours ago
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Onsite IT Service Support Technician
Insight Global
AB · Greater Edmonton Metropolitan Area
- $20 to $25 CAD / hour
- Contract
Added 4 hours ago
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Human Resources Administrator
Insight Global
Surrey, BC
- $25 to $30 CAD / hour
- Contract
Added 4 hours ago
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Full Stack Developer
Insight Global
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
Added 4 hours ago
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Document Control Specialist
Insight Global
QC · Laprairie, QC
- Full-time

Insight Global

Business System Analyst

Toronto, ON, Canada

$61 to $64 CAD / hour · Contract

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Job details

Pay: $61 to $64 CAD / hour
Job type: Contract
Apply by: Nov 14, 2026
Experience: 6+ years of Business Systems Analyst experience.
Posting language: English
Posted: Oct 15, 2026

Original job description

Pay: 61-64/hr INC

Contract Duration: 6 months + possible extensions

Work Arrangement: 5x per MONTH. (Each Monday + every 3rd Friday)

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Vacancy: This posting is for a currently vacant role.

JOB DESCRIPTION

Insight Global is seeking a Technical Business Systems Analyst (BSA) to support technology initiatives for a leading Canadian financial institution. The successful candidate will work closely with business and technology teams to gather and translate requirements, support application integrations, and document solutions across complex enterprise environments.

Key Responsibilities

-Gather, analyze, and document business, functional, and system requirements.

-Work with business and technology stakeholders to translate requirements into technical solutions.

-Support application integrations across upstream and downstream systems.

-Document APIs, data mappings, system interfaces, and integration requirements.

-Create and maintain solution documentation, process flows, and system documentation.

-Partner with development, architecture, QA, and business teams throughout the project lifecycle. -Support testing, implementation, and production readiness activities.

-Work within Agile delivery teams and participate in requirements gathering, refinement, sprint planning, and other Agile ceremonies.

-Communicate effectively with both technical and non-technical stakeholders.

REQUIRED SKILLS AND EXPERIENCE

-6+ years of Business Systems Analyst experience.

-Banking or financial services experience.

-Strong understanding of APIs and API documentation.

-Experience supporting system integrations and upstream/downstream applications.

-Strong experience creating solution and technical documentation.

-Experience gathering and documenting business, functional, and system requirements.

-Strong understanding of data flows, system dependencies, and application integrations.

-Experience working in an Agile environment. Strong communication and stakeholder management skills.

NICE TO HAVE SKILLS AND EXPERIENCE

-Experience with AI or AI-enabled technology initiatives.

-Experience with contact centre technologies or CCaaS platforms, such as Genesys, Amazon Connect, NICE, or Five9.

-Exposure to CRM platforms, workflow automation, or digital customer engagement solutions.

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More about this job

Responsibilities

Gather and document business, functional, and system requirements, translating them into technical solutions with business and technology stakeholders. Support application integrations and project delivery by documenting APIs, data flows, interfaces, and solutions, and contributing to testing, implementation, and production readiness.

Requirements

Requires at least six years of Business Systems Analyst experience, banking or financial services experience, and strong skills in APIs, system integrations, data flows, and technical documentation. Candidates should also have experience gathering requirements and working in Agile teams, along with strong communication and stakeholder management skills.

Skills

Business Systems Analysis
Requirements Gathering
Requirements Documentation
API Documentation
System Integration
Data Mapping
Data Flows
Solution Documentation
Stakeholder Management
Agile
Testing Support
Banking
Financial Services
Contact Centre Technologies
CRM Platforms
Workflow Automation

Visa sponsorship

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Keywords

Business Systems Analyst
Banking
Financial Services
Business Requirements
Functional Requirements
System Requirements
APIs
API Documentation
Application Integration
Upstream Systems
Downstream Systems
Data Mapping
Data Flows
System Interfaces
System Dependencies
Solution Documentation
Process Flows
Agile
Sprint Planning
Quality Assurance
Testing
Implementation
Production Readiness
Artificial Intelligence
Contact Centre Technologies
CCaaS
Genesys
Amazon Connect
NICE
Five9

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