Translation Services Coordinator for provincial government agency client, downtown Toronto.
Marberg Job Number: 2896.
Job Type: Contract.
Initial Term: ASAP for approximately 11 months.
Existing Vacancy: Leave of Absence Coverage.
Compensation: From $37.86 to $41.91 per hour.
Additional Benefits: Eligible for group benefits and pension plan during contract term.
Regular Work Hours: 7.25 work hours per day with 1 hour lunch break, to be worked during regular business hours, Monday to Friday (36.25 work hours per week).
Work Location: Currently hybrid, with 2 days worked in office and 3 days from home. Wednesdays are anchor onsite work days. Work location is anticipated to convert to 100% onsite during the contract term and you must be available to work 100% onsite as required.
Position Reports To: Program Team Lead.
Responsibilities Summary:
Support implementation and execution of French Language Services organizational policy and strategy. Support provision of French language services programming tools, training, internal processes and resources (e.g. French-English lexicon). Manage translation requests and act as main point of contact for French Language Services clients.
- Manage translation requests for products and digital content.
- Coordinate provision of external translation services, ensuring compliance with government procurement directives and guidelines. Ensure invoicing and vendor contract compliance.
- Review and proofread translated materials for quality assurance. Liaise with vendors to enforce quality control.
- Act as main point of contact for French Language Services clients. Liaise with Office of Francophone Affairs to investigate, respond to and resolve any complaints regarding provision of French Language Services.
- Support development and implementation of French Language Services operational policies, processes, best practices, tools and resources to promote program participation and ensure regulatory compliance.
- Develop administrative processes, evaluation tools, performance measures and monitoring systems to monitor, track, evaluate and provide reports on French Language Services program activities.
- Develop, recommend and support initiatives and special projects with direct impact on the Francophone community.
- Provide training to staff on existing and new French Language Services polices and processes.
- Support Human Resources with French recruitment and ensure recruitment policies and processes are compliant with French Language Services Act.
- Additional French Language Services program coordination, quality assurance, administration and client service responsibilities as required.
Qualifications:
Education: Bachelors Degree in communications, public relations, journalism, linguistics, or related field.
Preferred Work Experience: At least 3+ years of related experience in French language services program delivery, including translation, editing, proofreading, vendor coordination and client service.
Preferred Sector Experience: Public sector experience working with French Language Services Act. Expertise in working within an academic or science-related environment when using written communication and editorial skills.
Technical and Language Skills Requirements:
- Demonstrated proficiency with MS Office, including Word, Excel, Outlook, PowerPoint and Teams (will be tested).
- Demonstrated proficiency with SharePoint (will be tested).
- Experience with digital and web based eLearning and graphic design applications and processes.
- Strong typing and attention to detail (will be tested).
- Superior French language written skills including advanced business writing skills and excellent spelling, grammar, proofreading and syntax (will be tested).
- Superior French language conversational fluency (will be tested).
- Superior Level English language skills including advanced business writing skills and excellent spelling, grammar, proofreading and syntax (will be tested).
- Superior English language conversational fluency.
- Polished and professional telephone manners in both French and English.
Task -Based Qualifications and Additional Attributes:
- Demonstrated experience as a translator, including working with external translation agencies to translate content.
- Demonstrated record of professional conduct and character. Responsible, reliable and works to deadlines.
- Pleasant and courteous. Demonstrated commitment to client service and professional representation of the organization.
- Proven ability to professionally handle confidential information and exercise good judgement in the interpretation and application of instructions and organization policy.
- Superior attention to detail, and organized, methodical approach to completion of tasks.
- Strong relationship management skills including client and vendor relations management, business networking, negotiation, change management and consulting/advisory skills.
- Demonstrated ability to apply project management principles, methodologies and best practices.
- Demonstrated ability to work well both independently and collaboratively, and in an advisory capacity, and liaise effectively with a wide and diverse range of internal and external stakeholders.
Additional Requirements:
- Must be available to complete a 2 hour onsite written and oral French evaluation as part of the client interview.
- Must be legally entitled to work in Canada, providing satisfactory documentation upon request.
- Ability to work both remotely and onsite, abiding by organization health and safety policies.
- Ability to promptly provide qualified employment references upon request who are available to speak with either Marberg or Marberg's client.
- Ability to declare personal Non-Conflict of Interest in execution of position responsibilities.
- Provision of certification of AODA and OHSA online training course completion prior to position start.
- Additional satisfactory Background Checks, Technical Skills Evaluations, Interpersonal Skills Assessment, and Employment References as required.
Application Notes:
We kindly request that you submit your resume immediately, as our client is moving quickly. Qualified applications may be contacted same day as date of application.
We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted.
Please note that Marberg Staffing updates job posts regularly, and external job boards may not reflect these changes in a timely fashion. Please refer to https://marberg.com/career-portal for the most current information including salary range.
Please note that for this position, Marberg Staffing only accepts applications through Indeed.ca, LinkedIn and marberg.com.
Candidates are only contacted via official phone call, email, or LinkedIn message from Marberg Staffing. Please disregard any initial contact through other mediums such as text message.
No AI tools are used to screen, assess or select employment applications. All candidate selection processes are performed by qualified recruiters.
Marberg is committed to supporting workplace diversity and inclusivity, to reflect the demographic profile of all Ontarians. Applications are encouraged from equity seeking groups including people of colour, Indigenous people, individuals with disabilities, and people from the LGBTQ2S community.
