The Opportunity:
The Ministry of Environmentâs role is to manage the health of Saskatchewanâs environment in a responsible manner that supports sustainable growth through objective, transparent and informed decision-making and stewardship. We provide objective, evidence-based advice to decision-makers and deliver programs in a fair, impartial manner aligned with government directed policy. We are dedicated to service excellence, we demonstrate innovation, collaboration and transparency, practice effective and accountable use of resources and promote engagement and leadership at all levels.
The Saskatchewan Ministry of Environment has an opening in the Financial & Property Management Branch for a Registry Administrator.
This position has an emphasis on the management of government land including leases, permits and other permissions relating to land use. This position is tasked with providing efficient and effective service to ministry clients and the public within the results based regulatory framework. They are the first point of contact for ministry clients in their efforts to comply with multiple acts and regulations relating to the management of the government land base.
You will provide comprehensive information to clients on a wide range of land issues, programs and services, including regulatory requirements. You will receive, review and process applications related to the use of land for a variety of purposes. This position completes lease, permit and license documents for qualified applicants along with renewal, amendments and transfer documents for existing clients. You will evaluate (triage) client needs and concerns and provide advice verbally and/or in writing to email, letter and telephone enquiries on land regulations and lease requirements.
As the administrator, you will recognize evolving client service issues and recommend appropriate solutions. You will be confident and comfortable working independently or as a contributing member of a team. In addition to having excellent oral and written communication skills, you will be tactful, innovative and persuasive. A broad knowledge of policies and issues in land management will be an asset.
Typically, the knowledge and skills required for this position would be acquired through completion of a post-secondary diploma or degree, in Business Administration, or a related field and/or several years of demonstrated, related work experience. Experience in the use of Microsoft CRM/eCLMS would definitely be an asset.
Responsibilities
- Comprehend and reference appropriate acts, regulations or codes to accurately respond to inquiries and questions;
- Provide assistance to clients and respond to general inquiries.
- Actively listen, acknowledge concerns, provide explanations and options to diffuse or resolve difficult situations in a calm and courteous manner to anticipate and reduce or eliminate potential problems to ensure citizen-centered service delivery;
- Present clear, concise information, both written and orally, to allow proponents, stakeholders and others to understand complex issues, reasons for decision, recommendations or the need for further actions;
- Understand and utilize a variety of computer software applications including web enabled service products, databases, project scheduling software and advanced features of spreadsheets and word processors;
- Work both independently and as a team member with other individuals and organizations to meet client and program needs;
- Independently organize and adjust priorities to complete tasks and meet objectives in a multi-tasking environment; and
- Demonstrate an understanding of the role of the public servant in executing government directed policy.
Qualifications
Job Capabilities:
As a public servant, we are seeking someone who:
- Is accountable, takes ownership of their work by contributing to organizational outcomes and demonstrates the corporate values in our Commitment to Excellence.
- Is innovative and seeks out ways for improvement by thinking creatively, identifying new ideas and taking responsible risks.
- Works collaboratively with others to understand, engage and have meaningful dialogue to achieve work outcomes.
- Is inclusive, identifies and is aware of personal bias, and readily seeks out and appreciates diverse perspectives.
- Is adaptable, continuously learns from experience and applies those learnings to new situations.
- Focuses on achieving public service excellence.
Technical Knowledge and Skills:
Land management responsibilities as related to government and other agencies and stakeholders;
Lease administration and experience interpreting acts and regulations along with understanding of legal terminology; and
Client service channel technologies and applicable computer software packages and databases including Microsoft CRM Dynamics.
Job Skills:
Communication (Level B)
- Critical Thinking (Level B)
- Digital Skills (Level B)
- Interacting with Others (Level B)
- Navigating Ambiguity (Level B)
- Managing Self (Level B)
- Health, Safety and Wellness (Level A)
- Data Literacy (Level B)
- Influence (Level B)
- Political and Organizational Awareness (Level A)
- Managing Organizational Resources (Level B)
Learn more about the Government of Saskatchewan’s Capabilities and Skills Framework here.
What We Offer:
- Dynamic and challenging work
- Competitive salary
- Comprehensive benefits package including pension
- Vacation, scheduled days off, and other types of leave
- Inclusive work environments
- Career growth, development, and advancement opportunities
Our Commitment to Excellence:
The Government of Saskatchewan upholds deep-rooted values of Respect and Integrity, Serving Citizens, Excellence and Innovation, and Acting as One Team.
The Government of Saskatchewan provides the services, programs and supports the people of Saskatchewan need. We deliver on the Saskatchewan Plan for Growth to build a strong economy, strong communities and strong families, ultimately building a stronger Saskatchewan. Dedicated to service excellence, we demonstrate innovation, collaboration and transparency, practice effective and accountable use of resources and promote engagement and leadership at all levels.
The Ministry of Environmentâs role is to manage the health of Saskatchewanâs environment in a responsible manner that supports sustainable growth through objective, transparent and informed decision-making and stewardship.
From air quality monitoring to zoonotic diseases, we provide regulatory oversight, science-based solutions and mitigation measures to protect the environment, safeguard communities and help ensure balanced economic growth and a better quality of life for all Saskatchewan residents.
