Mail Clerk
Looking for a role where no two days are exactly the same?
Join the insurance sector for our client and contribute to important operational activities while working with multiple teams across Canada. This opportunity offers hands-on experience, a supportive work environment, and the chance to make a meaningful impact every day.
What is in it for you:
- Full-time position: 37.50 hours per week.
- Weekday schedule from 8:00 am to 4:00 pm.
- Supportive team environment.
- On-site work in Halifax, Nova Scotia.
Responsibilities:
- Support the effective operation of mail distribution centres serving head office and key locations across Canada.
- Manage outgoing advisor mail accurately and efficiently.
- Distribute advisor mail to advisors and resource centres across Canada.
- Ensure service standards and processing deadlines are met or exceeded.
- Provide customer service and operational support to advisors.
- Receive, open when applicable, sort, and deliver incoming mail, production output, and courier shipments to business units.
- Prepare, sort, and ship outgoing mail and courier items.
- Perform final processing of troubleshooting mail.
- Process inbound bulk mail, daily statistics, and workflow activities.
- Process printouts and records, including film fiche records.
- Process mail using mail processing equipment.
- Work with various business units to complete customer and client requests.
- Communicate with customers, employees, and other individuals to answer questions, provide information, and address complaints.
- Answer telephones, direct calls, and take messages.
- Compile, copy, sort, and file records related to office and business activities.
- Compute, record, and proofread data, records, and reports.
- Maintain and update filing, inventory, mailing, and database systems.
- Sort cheques, maintain payroll records, take inventory, and distribute mail.
What you will need to succeed:
Required qualifications
- High school diploma or GED.
- 0-2 years of administrative, customer service, courier, or mail services experience.
- Experience with scanning.
- Experience using Microsoft Office, including Outlook and Excel.
- Strong computer skills with speed and accuracy.
- Ability to organize and maintain confidential information.
- Ability to manage priorities and work independently in a high-volume, deadline-driven environment.
- Ability to meet the physical requirements of the position, including lifting up to 50 lb.
Soft skills
- Organization and prioritization.
- Adaptability to fluctuating workloads.
- Teamwork and collaboration.
- Ability to manage change.
- Accuracy and attention to detail.
- Strong interpersonal skills.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.
